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10000 Topics
BCPeteo
BCPeteoContributor
asked in General Discussions
Why is Jamf Cloud required for Software update: Download and schedule to install?

Any one know why this is restricted to JAMF cloud? With DDM and macOS14+ I can't see how JAMF cloud would be needed at all

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BCPeteo
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FoxContributor
asked in General Discussions
SSO Certificate Expiring

I received notice that my SSO cert is expiring in a few weeks and I can not find anything on what the process is to update it. I talked to the person that runs our AD side and he doesn't remember ever doing this so he wasn't sure if this autoupdates automatically. Any advice on where to start would be much appreciated! Thanks! 

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FutureFacinLuke
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jlfleetNew Contributor
asked in General Discussions
Google Chrome Error 5 Extra 0

I have a problem with a few users (SVP's) who are getting the error message when checking to see if chrome is updated. They go to about chrome and the error shows below.  We have uninstalled chrome multiple times, I've tried looking up this error message no info found on it, I've put in support tickets unfortunately nothing has worked, I've manually pushed out chrome via a policy and the error still appears I'm now doing the Mac apps the device is up to date but this error message still appears, even when the user was 5 versions behind last year this message appeared.  HELP!!     

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TonyNelson
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johnsmith9084New Contributor
asked in General Discussions
Bug with JAMF Composer 11.5.0

There's an ongoing bug with composer that is hit or miss between composer versions 11.3.0 to 11.5.0 where the file/folder view portion of composer doesn't actually show any of the files/folders of your source or package. Its there if you kind of know where the folders would be if you just randomly click around the screen but everything in that section is like hidden. I'm tried this version of composer on two separate machines (M2 and intel chip) with the issue. Some of the threads of those with the same issue said Composer 11.4.0 appears to be the most stable working. Only Composer 11.5.0 is available for me to download through my profile. Does anyone have the Composter 11.4.0 or an older version installer package for me to use? 

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Alex_Paul
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mrrobertbussContributor
asked in General Discussions
root3 Support App

Hello everyone,  IDK if anyone is using the great add on to Macs, but if you are can you help me get 4 Tiles to work?  Tile #1 - Submit a Service Desk Ticket - the link is mailto:#servicedesk@mycompany.com. Nothing happens.  Tile #2 - Battery - can't get it to display the battery level. Tile #3 - Storage - can't get the amount of storage to display.  Tile #4 - Privacy and Security - can't figure put how to open this one. We want end users to be able to open Privacy & Security directly without going through SystemSettings>Privacy and Security.  Other than that, it is a great addition to our JAMF program. If you haven't tried it - check it out.  https://github.com/root3nl/SupportApp JNUC 2021 release with training: https://www.youtube.com/watch?v=LijCmR6gQAM

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kabcke
asked in General Discussions
Mac apps won't install

 Here is the translation:Hi!We are currently setting up several hundred Macs, and we are experiencing that more and more of them are having issues downloading applications.Inside the managed apps list on the devices, we see the error "Duplicate request," and in the activity log on the device, the error "connection to service with pid 1706 named com.apple.appstored.xpc" also appears.I also notice that all the apps, at least at one of the locations (I haven't checked them all), are marked with the yellow tag "shared app."Any tips on how we can get all the apps through? It's starting to wear on the users.

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tdenton
tdentonValued Contributor
asked in General Discussions
ScreenSaver Login window Lab enviroments

For thoese managing lab enviroments. We have screen saver set for when users are logged in. Does anyone know a way to set this at the login screen I have seen few threads on here but havent been able to get anything working.   Feels like another thing Apple dont want you to mess with, from reading around there seems to be some changes in Sonoma how the screensaver is handled. Thanks

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tdenton
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lucasrinvorNew Contributor
asked in General Discussions
How to set destroyfvkeyonstandby ?

Hello,I would like to set up "destroyfvkeyonstandby" so that I can continue to use the touch id. because when I close the hood of my mac after 30 seconds when I open the hood again it starts by displaying the logo of the apple then he asks me for my password without the possibility to use touch id.Thanks in advance

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keith_wichmanNew Contributor
asked in General Discussions
iPadOS Allow Pop-ups

I think I know the answer already but I figured I would try asking anyways...On an iPad under Settings > Safari there is an option called Block Pop-ups which appears to be enabled by default. Is there a way with Jamf Pro to be able to disable it? I know there is an option in a configuration profile to "Allow Pop-ups" but this is just to control whether users are able to manually enable or disable the Pop-ups setting. I've tried Googling this question and everything points to it not being able to be controlled, I just figured I would ask to see if anything has changed with newer versions of iPadOS over the years.Thanks in advance.

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123New Contributor
asked in General Discussions
Jamf 200/300/400 review site credentials

Hello everyone,I'm trying to access the website https://200review.jamfcloud.com to assist in learning for the Jamf 200 exam. Would anyone happen to know the credentials used to access the website?Thank you, in advance!

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jfboulardNew Contributor
asked in General Discussions
Anyone still using SIS importer 1.42.0/JSSconduit 2.42.0 successfuly?

I was using this to import my Class for a few years now, but this year it simply won't work.I have this error on the log:***************Could not retrieve the Jamf Pro version number.org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Premature end of file.at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(Unknown Source)at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(Unknown Source)at com.jamfsoftware.conduit.plugins.sisplugin.SISPluginCore.get_jss_version(SISPluginCore.java:416)at com.jamfsoftware.conduit.plugins.sisplugin.SISPluginCore.connect(SISPluginCore.java:185)at com.jamfsoftware.conduit.core.ConduitPluginManager.doConnect(ConduitPluginManager.java:169)at com.jamfsoftware.conduit.core.ConduitController.doConnect(ConduitController.java:404)at com.jamfsoftware.conduit.gui.MainController.doConnect(MainController.java:149)at com.jamfsoftware.conduit.gui.JSSConduitWindow$9 run(JSSConduitWindow.java:621)at java.lang.Thread run(Unknown Sourc

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Thrawnium06New Contributor
asked in General Discussions
Open Self Service with URL results in error

We have various shell scripts in which we open or directly execute a policy in the self service as follows:  open "jamfselfservice://content?entity=policy&id=10&action=view"  Since the update from 11.4.1 to 11.7.1, we have noticed the problem that the following error message appears when we open / execute such a policy (unfortunately I can't insert a screenshot, I don't seem to have any permissions):Self Service quit unexpectedly.Click Reopen to open the application again.Click Report to see more detailed information and send a report to Apple. if you first open the Self Service app and then execute the command, it works.Does anyone else have this problem?Our workaround is now to open self Serivce first, and then wait with a sleep 5 until hopefully the app is started, so that the URL command can be executed afterwards.  open "/Applications/Self Service.app" sleep 5 open "jamfselfservice://content?entity=policy&id=54&action=view" &

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FritzsCornerValued Contributor
asked in General Discussions
JAMF User Group in Omaha Metro Area?

Just wanted to see if there were any other Mac Admin's here on JAMF nation that are in the Omaha Metro area? If so, I thought I would see if there were any interest in forming a local JAMF user group or meet up?

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svonderbrueggeNew Contributor
asked in General Discussions
Apple ID and iCloud setup assistant option won't run

We are deploying new iPad 10's to our students.  In one of our configuration profiles functionality restrictions restrict "modifying account settings" but that seems to affect the prestage setup assistant option for "Apple ID and iCloud" in that it is not displayed even though it is the only option we have unchecked. When "modifying account settings" is allowed, the setup assistant option IS displayed during enrollment. We do not have "install configuration profiles before setup assistant" selected in the profile because we don't want the profile to enforce any restrictions prior to the "setup Assistant". This is precisely because we do want students to login to their Managed AppleID before the modifying account settings restriction kicks in.What am I missing? In the meantime we deploy the iPads with "modifying account settings" allowed and are forced to then manually run an inventory check which we've designed to pick up a passcode and then deploy another config that restric

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ajanicke
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kabiradvani
asked in General Discussions
Deploy CrowdStrike agent on iOS through Jamf Pro - URGENT!!!

I am trying to install CrowdStrike agent on an iPhone (iOS) but keep running into errors. Steps taken: 1. CrowdStrike app is pushed out to iOS via 'Mobile Device Apps' + Managed Distribution - Successful 2. Created a configuration profile for mobile devices. Content Filter payload configured. Filter Type - Plugin Identifier - com.crowdstrike.falconmobileFilter WebKit - Unchecked Filter Socket - Checked Under Custom data, I have key/value mapping I got from CrowdStrike that contains the following key/value pairs: user_email$EMAILhostname$SERIALNUMBERskip_legalTruecloud_id<REDACTED>customer_id<REDACTED>provisioning_token<REDACTED>The application installs but when I open the application and click "Get Started" I see the following error - Crowdstrike missing deploymeny profile ios. Content Profile does not exist. Can someone help? 

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saeid_agheli
saeid_agheliContributor
asked in General Discussions
Jamf Radar Policy issue after using the AWS VPN

Hi Anyone, we have a company AWS own VPN. When we run the AWS VPN its bypasses the Jamf Radar policy and the user can be access how we can fix this issue

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saeid_agheli
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jamesacokerNew Contributor
asked in General Discussions
Admin Privileges for Xcode

We have historically given users who teach in Xcode the "Privileges" app from SAP because they insist that they need to run every update that comes out from Apple. Recently we noticed that one user has been abusing this app and installing various unapproved applications without going through IT first. We are wanting to see if there is a way that we can give a standard user the ability to run updates on Xcode only without having administrative privileges to do anything else or install any other applications.It looks like, in the past, a device (or user maybe?) could have been put into a Developer group which would allow them access to do things in Xcode that a standard user wouldn't, but still not be an admin. From what I have read, this doesn't seem to still be a possibility. Does anyone know if there is a guide to allow this? Or are we stuck using the Privileges app or someone from IT manually entering the admin credentials every time there is an update?

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AJPinto
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KAndrews5725Contributor
asked in General Discussions
Sending email to multiple users through "Action" command

Hello! I have an advanced computer search setup that I use to keep eyes on what version of macOS our users are on, and ideally I'd like to be able to email the entire list using the "Action" command.  When I have tried this in the past emailing just a single user, I am able to send the email through JAMF, so I believe my SMTP settings are correct.  When I try to send an email with multiple users (sometimes 50-100) I receive an error command saying the email could not be sent.  I have verified that there are email addresses for each user in the list.  Is there something else I should be trying?  Thanks in advance for your help! Keith

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PE14_2
PE14_2Valued Contributor
asked in General Discussions
Patch Management says Slack version is 4.40.120 but the latest download is 4.39.95

 where at Jamf to inform about this?

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chrisB
howie_isaacks
howie_isaacksEsteemed Contributor
asked in General Discussions
How do I obtain a computer's Jamf Pro computer ID using API?

I'm working creating a script that performs several functions. One of the functions requires me to obtain the computer's Jamf Pro ID. I'm trying to figure out how to do this using the new API. I thought if I have a variable for the computer's serial number I could use that to query for the Jamf Pro ID. Is this possible?

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healthcareaaContributor
asked in General Discussions
IDP Username Change for Jamf Connect

Hello,One of our users is requesting that we change their Name, Email, Username in all of our systems for their legal name change.  I am wondering how that will work with Jamf Connect. The Jamf Connect login screen should authenticate to Okta and allow them in but I am curious if there are other steps we would need to do like changing the Record Name value or disconnecting/reconnecting the local account with the IDP account. Anyone have experience with this?

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SonyaLynnTwist
SonyaLynnTwistNew Contributor
asked in General Discussions
Can't see files in Composer, and always fails converting to source from .pkg

Hi, all.I'm having two huge problems with Composer (Version 11.4.1 running on an M2 MacBook Air w/ macOS 14.4.1).When I create a source, I can't see files at all to interact with them. They appear to be there (see screenshot), and I can sort of kind of navigate the filesystem inside there with the arrow keys, but I see nothing. This makes it impossible to work with Composer atm, and it's a crucial part of my Jamf workflow. Anyone here seen this or know how to fix it? I've already tried uninstalling, ripping out the Composer prefs, and reinstalling. No joy.When I try to create a source from an existing file, I'm able to do it from a .dmg, but not a .pkg. Those always fail.Anyway, HELP! Is there maybe a beta I can try? I dunno…

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UtilizatorContributor
asked in General Discussions
MCXTools.log - what is it and why is it so large?

We have a user who has discovered a log file on their MacBook called MCXTools.log that is being endlessly written to with the same entry (ID's have been obfuscated for security): Aug 27 13:45:39 mdmclient[20216] [0:MDMDaemon] Using MDM profile: <DeviceEnrollment> [CloudConfiguration:SetupAssistant] EnrollID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX (User:XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX) <Payload: JAMF Manual Enrollment Payload: MDM (<com.apple.mdm> 00000000-0000-0000-A000-XXXXXXXXXXXX:00000000-0000-0000-A000-XXXXXXXXXXXX) from profile: MDM Profile (00000000-0000-0000-A000-XXXXXXXXXXXX:00000000-0000-0000-A000-XXXXXXXXXXXX)> It has been writing these lines (and others) endlessly ever since it was enrolled. I cannot find any information on the internet about this log file and wondered if anyone has seen this before and what it is doing?

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AJPinto
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DoAFlipNew Contributor
asked in General Discussions
Run self service from command line

Is there a way to run a configuration profile that is set to self service distribution via the command line? I've tried jamf policy -id X, but it didn't work.

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Asim_Cox
asked in General Discussions
iPad not appearing in JAMF

Hey all,I hope someone can help.I have an iPad (7th Gen) that I've successfully added to Apple Business Manager (ABM) using Apple Configurator. After that, I moved the iPad to our MDM server in the pre-stage enrollment, but it never appears in JAMF.I’ve tried releasing it from ABM and re-adding it, but the issue persists.I've done this process with 20 other iPads without any problems, so I'm not sure what's going wrong this time. I even left it in ABM overnight to see if it just needed more time, but that didn’t resolve the issue either.Any ideas on what might be happening or what else I can try?Thanks in advance for your help

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