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Hi All,

We presently have behaviour where devices which are registered and marked as compliant in Entra using partner compliance are showing as unregistered and failing.  These failures appear to be sporadic and some devices are showing as successfully bypassing the CAP with the same apps and registration status.  Re-Registering doesn't seem to fix the problem.

Has anyone else had this?  We think this may have occurred after turning off partner SSO last week and requesting people re-register for compliance as it hadn't come up in testing prior to this.

Is anyone else still having issues with conditional access policies.

See https://community.jamf.com/t5/jamf-pro/company-portal-5-2401-2-wit-psso-support/m-p/312755/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExVN0Y1T0wwN1E5Tzc0fDMxMjc1NXxTVUJTQ1JJUFRJT05TfGhL#M270939.

Company Portal v5.2401.2 update caused many issues for many of our environments. Everything you need to know to resolve the issues should be in that thread.

See https://community.jamf.com/t5/jamf-pro/company-portal-5-2401-2-wit-psso-support/m-p/312755/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExVN0Y1T0wwN1E5Tzc0fDMxMjc1NXxTVUJTQ1JJUFRJT05TfGhL#M270939.

Company Portal v5.2401.2 update caused many issues for many of our environments. Everything you need to know to resolve the issues should be in that thread.


Thanks for the reply,  We've followed that info which has now led us to this problem, we are currently looking at having to run a cleanup on the workplace join keys and then getting people to re-register.  I would like to avoid that if possible.

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