I am upgrading all of our Mac environment to Ventura from Monteray. This year we are using inplace upgrades using the Jamf API as we had major issues with deploying the OS update.app then running it through command line to do an erase install. Though this means that all the Apps from last year are still installed and we would like to clean them up. Is there any easy way of identifying and uninstalling the apps that specifically came from Jamf?

Hi All, We use ISL for remote assistance. I added a new line as per ISL supports guidance but then the PPPC profile started to fail on random devices. I've removed the additional line but the profile is still failing on random devices. The error in the management log is:"In the payload (UUID: 5C3CDB37-76DB-4AC6-B82E-ACCF1F2A9345), the required key 'Allowed' is missing." Now, I'm not using a key that has "allowed" as an option, it's just "Deny" or "Allow standard user to allow" which is what I choose. Anyone come across this issue before?

Hi guys,Quick one, what are the correct steps to set up time machine backups to a NAS device using JAMF? I accessed configuration profiles and saw time machine there, but it feels so unnatural that the settings are easily done. Considering that we are using a NAS, I was kind of expecting a username and password field for authentication, etc. 

We've recently started testing Jamf Connect and Azure IdP and was wondering about the following.1. It seems password sync only occurs when using the menu app.  If we change a users password and then login to the Mac we're not given the option to sync the password.  Is this normal?2. From the user perspective having the Azure login screen or the apple native login screen depending on the situation isn't very nice.  Can Jamf Connect be setup to use Azure but with the apple native (Or close to) login screen just to try and maintain a consistent login process. 

What is the main difference between dscl and sysadminctl commands in macOS?

I need to make a script that will clear all safari data, I found some commands that mostly work but I can't get rid of one thing saved microsoft account during SSO login, the only way that works is to delete safari history via GUI, but i need to do it using CLI.Commands I've tried so farosascript -e 'quit app "Safari"'rm -Rf /Users/$3/Library/Cookies/*;rm -Rf /Users/$3/Library/Cache/*;rm -Rf /Users/$3/Library/Safari/*;rm -Rf /Users/$3/Library/Caches/Apple\\ -\\ Safari\\ -\\ Safari\\ Extensions\\ Galleryrm -Rf /Users/$3/Library/Caches/Metadata/Safarirm -Rf /Users/$3/Library/Caches/com.apple.Safarirm -Rf /Users/$3/Library/Caches/com.apple.WebKit.PluginProcessrm -Rf /Users/$3/Library/Cookies/Cookies.binarycookiesrm -Rf /Users/$3/Library/Preferences/Apple\\ -\\ Safari\\ -\\ Safari\\ Extensions\\ Galleryrm -Rf /Users/$3/Library/Preferences/com.apple.Safari.LSSharedFileList.plistrm -Rf /Users/$3/Library/Preferences/com.apple.Safari.RSS.plistrm -Rf /Users/$3/Library/Preferences/com.apple.Safa

Wondering how and what communications admin have send out to users before enabling Apple managed ID?In our company we without doubt have some users who have created an @company.com apple ID, but find it really hard to send out info without it get´s to technical.So wondering if any has some input what they have done (both good and bad things) on sending out communication to usersSo as I understand when enabling managed Apple Id´s, if users do nothing, they and up with a account that will be lost

How do you guys rotate your FV 2 recovery keys?! any ideas?

プッシュ証明書の更新はVPP、DEPと同じで毎年行う必要があります。更新方法はその他の証明書と同様に簡単ですが、　以下の注意点を留意しないと登録済みのコンピュータ / デバイスとの通信が止まってしまう可能性があります。・同じアップルIDを使用する必要有り。・同じApple Device Managementを使用する必要有り。 「なぜ同じプッシュ証明書を使って更新しなければならないのか」を昔懐かしい関所を例に説明してみたいと思います。 ジャムフはアップルのAPNsを使ってジャムフ・プロに登録されたコンピュータ と通信を行いますが、APNsを介して通信を行うにはプッシュ証明書が必要になります。 詳細は割愛しますが、コンピュータはプッシュ証明書を「関所の通行手形」としてジャムフ・プロと通信を行います。通行手形は関所を管理する政権が変更しない限り同じですので、同じ通行手形を使用して、いつでも関所を安全に通過できる事になります。 プッシュ証明書の発行はhttps://identity.apple.com/pushcertで行われます。プッシュ証明書の発行にはアップルID（関所を管理する政権）とMobile Device Management（関所）が必要となります。例：全てのMobile Device Managementが１つのAppleID（政権）で管理されています。そして各Mobile Device Managementが特定のプッシュ証明書（通行手形）を管理する関所となります。 もし通行手形が変更された場合どうなるでしょうか。関所はコンピュータが所持する通行手形を確認、関所が発行した手形と異なるので関所の通行を拒否します。 通行手形が変更される理由は２通りあります。１）異なるアップルIDからプッシュ証明書を更新した場合。別の政権が発行する手形なので、当然手形が異なる事になります。 ２）同じ政権しかし異なる関所からプッシュ証明書を更新した場合。同じ政権が発行する手形ではありますが、別の関所用なので手形が異なる事になります。 上記の理由から、最初に手形を発行した同じ政権が管理する、同じ関所から発行された、通行手形を使用しないといけません。つまり、最初にプッシュ証明書を発行した時と同じアップルID、同じMobile Device Managementから発

Hello.We developped an iOS app in XCode.  So far, no problem.  We've been testing the app on 3 iPads, distributed automatically through a Jamf Pro profile.  When updating the .ipa file in Jamf, we see the update going to all 3 iPads.  Seeing everything is in order, we unboxed 15 new iPads, all from the same manufactured batch, same models, running the same version of iOS, deployed the exact same way as the test iPads but for some reason, the app being pushed to these devices have that little cloud icon, and when trying to launch them, we get the unable to verify integrity message.  We wiped clean 2 of the original test iPads, ran throught the same process and for a reason beyond my comprehension, the app deploys perfectly.We are running out of ideas.  I went through many posts here and nothing seems to do it.  Any thoughts?

The current Jamf-managed Firefox ESR patch management definition is missing Firefox ESR 115.0 and 115.0.1. These were released nearly a week ago. I put in a support request but the ESR patch management definition has still not been updated. I was trying to avoid creating my own definition just to push these versions but it may be necessary at this point. Should I go ahead with creating my own or is there a reason these are delayed?

Hello all i wanted to know if there is a script or a way on the mac terminal i can use that will show me all users in the company app version number they are currently on? is that something that can be done? example Zoom - current version they are on 

What's the best method for Mac computer authentication for 802.1x wired connections?  Is the Jamf ADCS connector needed for proper implementation?  Can user authentication via PEAP not be used instead of certificates?

Since the most recent versions of Xcode are often a bit "buggy", the faculty that teach in our Computer Science labs prefer to run a slightly older version of Xcode. This adds some challenges to deploying Xcode as the APP store route using VPP can only install the most recent version of an app.In case anyone else has the same need, here is the method that I've come up with. This is working for me using Xcode 13.2.1 on MacOS 12.3 Monterey and Jamf Pro version 10.37.2.I hope this helps others navigate this challenge ... 1) Setup a "test" mac with similar hardware and the same MacOS that is DEP enrolled in Jamf just like your target macs. (You probably already have this as it's incredibly useful for so many things!)2) Get a Apple Developer's account  (I believe a free account will work)3) Download the version of Xcode  you want. (Only certain versions of Xcode will work on certain MacOSs so get the right version!)4) Xcode is delivered in an Apple specific package format whi

Customer Education is back again with our next Jamf Pro Release Notes video! Join us for an overview of some of the new features and enhancements that are available in Jamf Pro 10.48. We hope this resource continues to provide additional details to support your use of the features in this release. You can even take the quiz below to gauge your understanding of the update!     Thank you all for the continued feedback as we look to improve each video. Feel free to leave a comment and let us know what you liked and how we can make it even better next time. And do not forget to test your knowledge with the quiz!

Hi,  I created a smart group to get the list of devices inactive > 180 days, but then there lot of devices ready for deployment and after exclusion we identified 150 devices whose license we can safely removeBut the issue is to how to create a smart group or static group by importing the data from excel ?

Hello, I'm trying to install JAMF Pro (10.47) in multi-contexte JSS environment under Linux (Debian) on premise, by following scrupulously  this documentation, https://learn.jamf.com/fr-FR/bundle/jamf-pro-install-guide-linux-current/page/Multi-Context_Jamf_Pro_Environments.html#concept-7325 , without success for the moment. For a unique context it's ok,  but as soon as I put a second context, the file "context".war in the good directory (/opt/tomcat/webapps for me), java cpu process begin to increase  very strongly (until 500%) during several minutes and after tomcat "crashes" I have checked the log file but I have seen  "nothing special"( but I'm not a tomcat expert)There are some few "severe" messages likeSEVERE [localhost-startStop-1] se.jiderhamn.classloader.leak.prevention.JULLogger.error org.apache.commons.logging.LogFactory.release(java.lang.ClassLoader)SEVERE [Catalina-startStop-1] org.apache.catalina.startup.HostConfig.deployWARs Er

Send the Wipe command from Jamf Pro to a Managed MacBook Pro running Catalina yesterday. The MacBook immediately booted to the lock symbol but the 6-digit code did and still does not work. The Management history on the MacBook's Inventory shows the 6-digit code that was sent to be correct, but the lock screen does not accept it. The MacBook is now in a horrible halfway house of not yet wiped but unable to proceed further. Boot to Recovery mode does not work, but takes me to the lock screen. Jamf History shows the command has been successfully sent so I cannot cancel it. Has anyone else experienced this before?

Hi, we're currently running our mac's with automatic install scripts via jamf.Our users don't have admin privilegues. When they update Slack (which is simply a new installation of the most recent client), it always shows the dialogue mentioned in the subject or attached screenshot on every app start, until someone types in admin creds.If you click on cancel, the app still starts. But the pop-up on every start is still anoying. I do get an output from terminal saying: May 10 11:58:30 Slack[21065]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug May 10 11:58:30 SecurityAgent[21094]: objc[21094]: Class TKTokenRefImpl is implemented in both /System/Library/Frameworks/Security.framework/Versions/A/Security (0x7fff9712afa8) and /System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityAgent.bundle/Contents/MacOS/SecurityAgent (0x10522fce8). One of the two will be used. Whi

My organization sometimes has users open up tickets whenever I a new minimum OS version in our Nudge configuration profile due to the software update window never loading its contents, thus not allowing users to update and badgering them with Nudge notifications. I've created a kickstart policy that runs sudo launchctl kickstart -k system/com.apple.softwareupdated; softwareupdate -l This has fixed the issue of software update not loading its contents, but I was wondering if it was possible to trigger this policy whenever I make changes to the Nudge configuration profile. This way the kickstart command would run after changes are saved in the configuration profile.

Hello we have slack policy in JAMF we just started to use the universal version of slack to all users since they both with m1 and intel some users are reporting that the slack app is unable to open or it crashes i am having issues figuring out a fix for this does anyone have an idea? 

We currently have the JIM server working in our DMZ and are possibly looking into ADCS.  Could the ADCS be installed on the same JIM server in the DMZ?

Looking for a solution (can include 3rd party solutions) where we can pull macOS student lab usage over various periods of time from Jamf Pro (Cloud Hosted).Jamf Pro web is limited to looking at log in history of each machine individually which makes data mining very labor intensive. Also looked in to Jamf / PowerBI and didn't see the data field (unless I over looked it).Reached out to Jamf support, and they only knew of the web ui / individual machine method.

Hi All, So we've seen this issue for years, and I've asked Jamf, and Apple's GSX support about it, and gotten non-answers, so I'm curious what others might be doing.If you look up a new purchase, still within the 1y warranty (or purchased with AppleCare and within the AC warranty), you'll get a PO Date and a Warranty Expiration Date from GSX. If you look up an old purchase, but purchased with AppleCare, you'll get the PO Date, and Warranty Expiration Date in the past. BUT. If you look up an old purchase that wasn't purchased with AppleCare, you'll get a PO Date, and a blank Warranty Expiration Date. I've asked Jamf and GSX Support "can we infer anything from this?" as in "Can we assume if the Warranty Expiration Date is blank, then the warranty expiration was one year from the PO Date?" and not gotten any answer. Is anyone already making this assumption and just filling in that info themselves? 

Hello,We have a problem with a local account password that seems to no longer work for some unknown reason. During prestage enrollment, we create a local admin account (other than the management account). When created, a temporary password is assigned so that our support team can finish preparing the computer. Once our support team has finished intervening on the preparation of the computer, they execute a script via the self-service to change the password with a password that few people know. Below is the script we use to modify the password with openssl encryption.  #!/bin/bash function DecryptString() { # Usage: ~$ DecryptString "Encrypted String" "Salt" "Passphrase" echo "${1}" | /usr/bin/openssl enc -md md5 -aes256 -d -a -A -S "${2}" -k "${3}" } LocalCurrentPassword=$(DecryptString "${5}" "${6}" "${7}") LocalNewPassword=$(DecryptString "${8}" "${9}" "${10}") sysadminctl -adminUser "$4" -adminPassword $LocalCurrentPassword -resetPasswordFor