Hello, I've been tasked with creating a screen saver with an .mp4 file. So far, it looks like SaveHollywood is the best way to accomplish this. Does anyone know how to configure the preferences of SaveHollywood to use the .mp4 file?

I'm a school teacher, I recently got a new batch of m1 mac computers, I want to use "api/preview/mdm/commands" in the api of jamf to set the recovery lock, but I don't know why but it keeps reporting an error, the error is as follows, have you encountered the same problem? curl -X POST "" -H "accept: application/json" -H "Authorization: Bearer eyJhbGciOiJIUzI1NiJ9.eyJhdXRoZW50aWNhdGVkLWFwcCI6IkdFTkVSSUMiLCJhdXRoZW50aWNhdGlvbi10eXBlIjoiSlNTIiwiZ3JvdXBzIjpbXSwic3ViamVjdC10eXBlIjoiSlNTX1VTRVJfSUQiLCJ0b2tlbi11dWlkIjoiMTgwODkwYTMtMGRmYy00YWM0LWJkNTItMmE0ZjZjYTUxOWEzIiwibGRhcC1zZXJ2ZXItaWQiOi0xLCJzdWIiOiIyIiwiZXhwIjoxNjY4MDc0ODAxfQ.Qn8KTQztpl55jdjB-gRIsvQ42wUoshG09OCSrVmwfms" -H "Content-Type: application/json" -d "{\\"clientData\\":[{\\"managementId\\":\\"aaaaaaaa-3f1e-4b3a-a5b3-ca0cd7430937\\"}],\\"commandData\\":{\\"commandType\\":\\"ENABLE_LOST_MODE\\"}}" 500Error:Response bodyDownload{ "httpStatus": 500, "errors": [ { "code": "SYSTEM_EXCEPTION", "descriptio

Hey all,Has anyone started using the new command in 11.5 as shown here:https://developer.apple.com/documentation/devicemanagement/set_recovery_lock_command  It looks like its been set up on Apple's side, but I don't see any documentation in the Jamf Admin guide related to it?  Looks like this is the closest we will get to having a firmware password on M1's.

Why is it not possible to migrate static groups to dynamic groups but the other way around?Nice RegardsPeter

Does anyone have a script that will name a Mac, and then keep the computer name and host name synced up? We typically name our Macs as app-serialnumber. The "app-" designates that it is an Apple, but the serial number is just that. Any help?

I have created an MacOs mojave for running on VMware fusion 11 and corrected serial number and hardware model of the VM, so it matches an real mac However, when enrolling the MDM profile it still shows the "Profile installatoin failed" with error "MDMresponseStatus: 500 error. And I have checked entries in jamf and it does not contain this computer Anyone have some working VMware mojave running and how this is done ?. Just want to test some basic about workflows etc, so It is not for DEP

We recently setup JAMF AD CS connector. We can see in the IIS logs that we are getting the below 200 return code so we know JAMF pro is talking to it.  2022-11-02 13:13:31 <Interanl_IP> POST /api/v1/certificate/request - 443 AdcsProxyAccessUser 52.39.2.203 Java-SDK - 200 0 0 1162  And 52.39.2.203 is an IP that belongs to JAMF.It will fail in the GUI with the error:  Failed to inject certificates into the profile  In the JAMF pro logs each time an attempt is made we see the below....  2022-11-01 16:33:08,650 [WARN ] [lina-exec-8] [Credentials ] - We don't want to return an X509 Cert from a PKCS12 data blob 2022-11-01 16:33:08,902 [WARN ] [lina-exec-8] [Credentials ] - We don't want to return an X509 Cert from a PKCS12 data blob 2022-11-01 16:33:14,194 [WARN ] [ina-exec-42] [Credentials ] - We don't want to return an X509 Cert from a PKCS12 data blob 2022-11-01 16:33:14,205 [WARN ] [i

Hi Jamf Nation,We’re here to announce that the Jamf Connect 2.18.0 beta is now open for enrollment.We've introduced a new "one-click" function for collecting relevant logs and troubleshooting information for app and network events. As always, feedback is welcome on the logging details, verbosity, etc that are most valuable. For additional details and a list of resolved issues, please join Customer Feedback Program and review the release notes.How to join the beta :Log in to Jamf Account to enroll in the Beta Program, available under Product Feedback at account.jamf.com. Once enrolled you will see a link to the Beta Forum. There's a short delay while you are approved for access to the forums. If you have any questions please email beta@jamf.com. As always, the beta program is operated under non-disclosure, so please do not share any information regarding your testing on any public forum, including the non-beta sections of Jamf Nation. Please use the Jamf Nation beta discussion area

Hi ,I am completely new to jamf.I have a requirement where the few of the basic applications ( Chrome,office,and other apps) must install while enrolling the machine.How can i achive this ?Thanks in advance

Hi All,My company currently uses Okta as our IDP but plan on moving to Azure. This will also eliminate the need for a JIM server. Before I make the switch I want to verify of any major changes or possible impact that it may have to my current jamf instance. I want to make sure that end users will not be affected by this change. Currently our Jamf connect is using Okta, will this have to be updated to use Azure if switching to Azure IDP? Regards, 

Has anyone found a way to trigger something other than a message when a Mac violates a restricted software policy?  Is there a simple way to see how many times the same machine did that?

Hi everybody, I would like to know if it is possible to find the latest available version of Cocoadialog?If so, please, where will I find it ?Is it compatible with Mojave (10.14) ? Finally, do you recommend Pashua or Cocoadialog ? Thanks for your help and i wish you all a happy new year...

Hi all, When I am try to make Update by sending a mass action command, ask from end user to enter an Administrator account and PW to install the update, anyone have the same problem?

We have scheduled our next Apple Admin Meet-up for the DFW Area. Come join us for some pizza and some great discussions! Apple Admin Meet-Up

Hello all! I recently took a position that is a Hybrid A/V and IT job. Part of this position has me solely manage a cloud based Jamf Pro instance. We have about 50 odd Mac's and a dozen or so iPads being managed. I personally have zero experience with Jamf pro and no scripting experience. I would like some advice on how to quickly get started on the scope, capabilities, and limitations that I have with managing my environment and how to best get going with training. I have already started the official Jamf training, but it will take me a bit of time to properly go through it all( I fully intend to complete).My only other experience is some management in an AD environment that used roaming profiles, and some experience in an older on-prem instance of Jamf.

Hello,I am trying to figure out if there is a way I can setup a process in Jamf to notify users via email when their devices have not checked in after X amount of days. I know I can manually do this via the MDM Action commands on a Smart Group of devices but hoping there is a way to automate it so once a device hits the Smart Group (Not checked in for 30 days) it will send them an email.Any ideas?Thank youNick

Hello,Has anyone followed the following guide on creating a iOS update group and then pushing out the update? https://docs.jamf.com/best-practice-workflows/jamf-pro/managing-ios-updates/Updating_iOS.htmlHow was your experience? Did it work? Did you run into issues with having users create a new passcode after the update?

Hey folks..We gotta few Macs here that are reporting an invalid filevault key, yet the key is visible in JamfPro and looks to be "good."anyone know what causes this and is there a fix?

Having a hard time trying to get Fiery printers deployed through Jamf. I either have 'paused' print jobs, or I can't see the printer to add through Jamf Admin.Install the printer driver through the PKG, it prints fine, but I cannot add the printer in Jamf Admin - There are not any printers mapped on this computer.Install the printer driver manually, define the printer, use the same driver that was shown with the install process....and when I go to print.....it immediately goes to Paused. Can never get the print job to start.Anyone have any suggestions?

I am trying to create a Policy that copies an alias to the Desktop. I used composer to put the file in /Users/Shared and then a bash script that copies it to the desktop use the command "cp -R "/Users/Shared/IBM/IBM i Access" ~/Desktop". The alias is there but it is broken.  If I go to /Users/Shared and try it from there it works just fine.  It seems like it gets broken in the copy process.  What am I doing wrong?

Hi, for some time now my jamf Pro instance has had problems with saving. For example when I try to change scopes or really anything with policies it will just not save the changes when I click save. I have to try multiple times (up to six) so that the changes will finally be saved. In some places its even worse. When I try to create a new patch Policy it never works and I always get a "An error occured while saving the changes" message. This is really problematic because I cant use some features of jamf anymore.Has someone had similar issues and can give some advice? I am also in contact with jamf support, but they have until now not produced possible solutions and I am getting really desprate, because this issue persists for a while now.Kind regards

Hello all,We are currently using FileWave to manage all our iOS and macOS based products!We have been looking into Jamf a little as we are not getting all our needs met / aren't completely happy with FileWave.Hopefully someone can help with the following questions we have:1. Can you organize devices by the Apple ID that is signed into the device?Additionally, can you associate profiles/apps to a specific user group?That way, when the student signs in to their Apple ID, the iPad will pull anything that is associated to the group the user belongs to?2. What all are you using the "Users" information for?FileWave does not pull any information so we are only able to assign profiles/apps to devices and devices only! 3. Has anyone used FileWave before and has switched to Jamf?What was the main reason?Are you happy with the change?Was it easy to transfer already created profiles and apps to Jamf? I appreciate any and all help!Thank you,

Hi all,I've seen some threads from 2017, which I'm not sure if they're still accurate.I have iPad apps that we've got in Self-Service. I want to push these to specific groups, while still leaving them in Self-Service for everyone else.I'm trying to push a list of apps to JK/SK classrooms that I know need them, while still having the apps be available to the rest of the schools/classes on Self-Service.I don't see a way to do this, but I'm hoping there's something I'm missing.Thanks!

Is there a way to "postpone" the reboots after we push updates?  For example:  Can can it prompt the user that a restart is needed and give the user the option to defer it a couple of times and/or at least save their work before it reboots? 

Hi, I am looking for a script to do a silent forced removal of Sophos SafeGuard, so far I have not been able to work this out so has anyone else done this and can share some ideas ? I appreciate your time.Thanks