Skip to main content

Knowledge Base Articles


CalleyO
Forum|alt.badge.img+15

As part of the transition to this new Jamf Nation, we’ve taken the opportunity to move technical articles (previously known as Knowledge Base articles) to the following locations:

This shift is consistent with the other product documentation that Jamf publishes, and provides the following benefits:

  • Improved information experience and content usability

  • New left sidebar navigation with categories

  • Formatting and layout that is more readable and scannable

  • Cleanup: All of the articles have been evaluated for relevancy, with outdated and obsolete content removed, and some content integrated into primary product documentation (e.g., the Jamf Pro Administrator's Guide)

  • Elimination of mixed language content in searches; localized content is now in its own "container"

  • Searched words are highlighted in search result topics

 

 

Did this topic help you find an answer to your question?

5 replies

bpavlov
Forum|alt.badge.img+18
  • Esteemed Contributor
  • 1206 replies
  • July 14, 2021

Did the comments under some of those articles also make it over? Some of the comments were super helpful sometimes in clarifying issues people would run into because documentation either wasn't clear or the problems were related to third party changes.


CalleyO
Forum|alt.badge.img+15
  • Author
  • Employee
  • 141 replies
  • July 14, 2021

Thank you for reaching out, @bpavlov ! While the comments weren’t migrated, our Tech Comm team made an effort to incorporate your feedback into the articles. In a future iteration, they will implement a feedback and comment widget consistently across all of our product documentation. In the meantime, if you’d like to chat about a particular technical article or topic with other community members, please start a discussion. If you have feedback you’d like to share with us, email success@jamf.com.


bpavlov
Forum|alt.badge.img+18
  • Esteemed Contributor
  • 1206 replies
  • July 14, 2021

Thanks for that. Glad to hear that this feature is coming back. The one that comes to mind at the moment is the GSX integration article which I remember having really useful commentary from admins that went through a lot of headaches with how they had to contact Apple. But I'll just go through the new documentation and reach out if I run into issues.


Forum|alt.badge.img
  • New Contributor
  • 1 reply
  • July 16, 2021

Some of the comments were super helpful sometimes in clarifying issues people would run into because documentation either wasn't clear or the problems were related to third party changes. dgcustomerfirst


Samstar777
Forum|alt.badge.img+11
  • Valued Contributor
  • 134 replies
  • August 4, 2021

Wow, that's an tremendous job, now I know 1 place to go and check all technical articles 👍


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings