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Jamf Connect not working with OTP but working with push notification

  • November 18, 2024
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Hi All,
  I'm implementing Jamf Connect with One Login and have bumped into a pretty weird issue. For Jamf Connect Login, I get prompted for user pass and MFA. the MFA defaults to a push notification to One Login Protect on my phone which , if I accept it if logs in just fine.
  Issue is that if instead of using the push I actually type the 6 digit OTP code in the same app on the phone, Jamf connect login fails with a  401 err... In a browser , OTP works, when testing the OICD setup in the Jamf Connect Configuration App that also works with OTP....

Trying with another auth app like Google auth produces the same result. 

 Of course I raised it with Jamf Support too and will write the result but was just wondering if anyone bumped into something similar before

Best answer by mstratan

ATM, for this specific setup, only JC version 2.38 works, so use that one.

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    • mstratan
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    • November 18, 2024

    Forgot to mention that the One Login log sees no error, it sees it as a successful auth... 

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    • mstratan
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    • January 14, 2025

    ATM, for this specific setup, only JC version 2.38 works, so use that one.

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