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jamf connect password sync

  • September 26, 2022
  • 1 reply
  • 3 views

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I changed the password on okta , but when I re-login the user on the Mac ,  it required to enter the previous password

if I forget my previous password , Where should I configure so that I don't have to enter my previous password

1 reply

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  • Honored Contributor
  • 582 replies
  • September 26, 2022

You need to boot to Recovery and do a password reset. I would recommend resetting the password to the same password in Okta. If you have FileVault enabled, you will need a Recovery key. See this Apple support article:

If you forgot your Mac login password - Apple Support

 


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