Posted on 02-13-2014 03:05 PM
Please hold your laughter till the end.... I have 10.5.8 clients and am trying to connect to my Casper share on my 10.8.5 file share and the client gets an immediate "connection failed" message without asking for credentials. I am able to work normally in any OS newer than 10.5.8. Is there an SMB versioning issue between these OS's? I am trying to run a self service policy to upgrade client OS's. I get failures via smb as well as http that look like this:
Executing Policy 10.8.5 Installation...
[STEP 1 of 2]
Mounting Casper to /Volumes/Casper...
Error: Could not mount distribution point "Casper".
Executing Policy 10.8.5 Installation...
[STEP 1 of 1]
Downloading InstallOSX_10.8.5_12F45_custom.pkg...
Failed to download files from http://myjss/Casper/Packages/InstallOSX_10.8.5_12F45_custom.pkg/index.bom.
I am able to access the share from the 10.5 test computer by putting in the URL to a different package and it will download.
This whole process works normally if I use any other OS.... Thoughts?
Posted on 02-14-2014 08:44 AM
Pardon my ignorance on the technical details, but we run into issues on our network because of the use of Microsoft DFS. We use one address, say, smb://domain.tld/shared/sharename on 10.7+, and smb://shared.domain.tld/sharename on 10.6 and below. Mac OS X became more compatible with DFS with 10.7. If you are hosting your CasperShare in a Windows-centric environment, you might want to get together with your Windows network admins to chat.
Posted on 02-14-2014 09:18 AM
That is some great information and I will spend some time exploring this possibility.
Posted on 02-14-2014 09:25 AM
I have spoken with my Windows Server admin and we are running DFS, but my Casper shares are outside of the DFS scope. thanks again, mikeh!
Posted on 02-14-2014 09:35 AM
here is an update, I am seeing a jamf error while trying to use Self Service to install an app. I see similar errors when running any app install from a 10.5.8 client:
2/14/14 9:26:25 AM Self Service[14100] Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) 2/14/14 9:26:30 AM com.apple.launchd[1] (com.apple.aslmanager) Throttling respawn: Will start in 5 seconds 2/14/14 9:27:10 AM com.jamfsoftware.jamf.agent[355] Checking for policy ID 168... 2/14/14 9:27:10 AM /usr/sbin/ocspd[14149] starting 2/14/14 9:27:11 AM com.jamfsoftware.jamf.agent[355] Executing Policy Kidspiration 2... 2/14/14 9:27:11 AM com.jamfsoftware.jamf.agent[355] [STEP 1 of 2] 2/14/14 9:27:11 AM com.jamfsoftware.jamf.agent[355] Downloading http://jssurl/Casper/Packages/Kidspiration_2.dmg... 2/14/14 9:27:11 AM com.jamfsoftware.jamf.agent[355] Verifying DMG... 2/14/14 9:27:13 AM com.jamfsoftware.jamf.agent[355] Installing Kidspiration_2.dmg... 2/14/14 9:27:13 AM hdiejectd[14171] running
2/14/14 9:27:14 AM fseventsd[38] log dir: /Volumes/Kidspiration_2/.fseventsd getting new uuid: 72FE61C2-AD7C-4F30-B2AD-445B7E99C5CF 2/14/14 9:27:15 AM KernelEventAgent[35] tid 00000000 received unknown event (256) 2/14/14 9:27:15 AM com.jamfsoftware.jamf.agent[355] Filling User Templates from /Volumes/Kidspiration_2/Users/admin... 2/14/14 9:27:19 AM com.jamfsoftware.jamf.agent[355] Closing package... 2/14/14 9:27:21 AM com.jamfsoftware.jamf.agent[355] [STEP 2 of 2] 2/14/14 9:27:21 AM com.jamfsoftware.jamf.agent[355] 2014-02-14 09:27:21.194 jamf[14113:10b] ** +[NSPropertyListSerialization propertyListWithData:options:format:error:]: unrecognized selector sent to class 0xa00a6f80 2/14/14 9:27:21 AM com.jamfsoftware.jamf.agent[355] There was an error. 2/14/14 9:27:21 AM com.jamfsoftware.jamf.agent[355] ** +[NSPropertyListSerialization propertyListWithData:options:format:error:]: unrecognized selector sent to class 0xa00a6f80
I see this error and the Self Service policy does not close but the software appears to have been downloaded and seems to be usable ( at least with Google Chrome and Kidspiration 2)
Posted on 02-14-2014 09:59 AM
I get a similar result when I run a standard policy:
Checking for policies triggered by "recurring check-in"...
Executing Policy Google Sketchup 8.0 10.5.8 policy test...
Downloading http://jssurl/Casper/Packages/Google%20SketchUp%208.0.dmg...
Verifying DMG...
Installing Google_SketchUp 8.0.dmg...
Closing package...
2014-02-14 09:55:36.632 jamf[237:10b] *** +[NSPropertyListSerialization propertyListWithData:options:format:error:]: unrecognized selector sent to class 0xa00a6f80
There was an error.
*** +[NSPropertyListSerialization propertyListWithData:options:format:error:]: unrecognized selector sent to class 0xa00a6f80
Sketchup will launch, but no dock item is placed (part of the policy) and there is no policy log