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Question

404 Error When Submitting Technical Support Ticket

M
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  • maclab
  • New Contributor
  • 2 replies

I'm trying to submit the support form found at https://support.jamfsoftware.com/viewSupportCases.html but I am getting a 404

    3 replies

    J
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    I had the same error a couple of days ago. Yesterday I was able to submit my ticket.

    bentoms
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    • bentoms
    • Hall of Fame
    • 4331 replies
    • May 30, 2015

    I guess in that situation, I'd either call my JAMF buddy or log a call via support@jamfsoftware.com.

    M
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    • maclab
    • Author
    • New Contributor
    • 2 replies
    • June 3, 2015

    It looks like the ticket was going through the salesforce api and the callback url after submitting the ticket was generating the 404. So the tickets were getting created, it just didn't seem like it from my end. Seems to be working now.

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