AD user account randomly becomes local account

bzuckrow
New Contributor III

Hi All,

This randomly happens on some of our wired iMacs - AD bound - AD user accounts.

The domain user account becomes a local account and the user is no longer able to login. Other users can login to that specific iMac with their domain account and the original user can login to other iMac's using their domain account - so it doesn't seem to be an AD or binding issue.

Our fix is simple - a user with admin access logs in and deletes the original users local account.

Our question is why and what can we do to avoid this.

Local time and AD time are synced - we thought spotty network connection could be cause but could not re-create the issue - our users do not user the domain prefixusername format so we could try this as a work around - mobile accounts are not enabled.

Any troubleshooting suggestions??

Thank you

1 REPLY 1

lrabotteau
New Contributor III

Hello ,

have you try with mobile account on ?

If you want no local account with AD users , I suggest to activate "Mobile Account" on your AD settings on "Users&Groups".