05-23-2022 11:20 AM - edited 05-23-2022 12:06 PM
I have a 2020 iMac that I had manually enrolled in DEP with the mobile configurator two months ago. Today I had forgotten that I did that and added the device again. Now I have 2 entries in the prestage for the same computer. When you go through the Mac setup assistant it cannot connect to the mdm. I have confirmed by serial that there is only one device in Apple Business Manager and it is assigned to Jamf MDM.
Is there a way to remove the duplicate device from Jamf Prestage? or both so I can start over?
Posted on 05-24-2022 05:45 AM
If the device has a Jamf ID, you can delete it.
Else just only map the one of the serial number to a prestage