Adobe Creative Suite Cleaner Tool...does it blend?

donmontalvo
Esteemed Contributor III

Has anyone tested invoking this tool via command line?

http://www.adobe.com/support/contact/cscleanertool.html

From page 9, if we want to do a complete removal we should be able to do this:

sudo /Volumes/Adobe Creative Suite Cleaner Tool/Adobe Creative Suite Cleaner Tool.app/Contents/MacOS/Adobe Creative Suite Cleaner Tool --removeAll=CS4

Apologies in advance, we will eventually test this, but we wondered if this actually works (in your experience) or if it's more Adobe-smoke?

TIA
Don

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https://donmontalvo.com
1 ACCEPTED SOLUTION

franton
Valued Contributor III

For the record: Every version of this tool i've ever used has always left files behind. That includes the hidden ones the Adobe installer leaves in your home directory folders.

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franton
Valued Contributor III

For the record: Every version of this tool i've ever used has always left files behind. That includes the hidden ones the Adobe installer leaves in your home directory folders.

donmontalvo
Esteemed Contributor III

Yep, unfortunately Apple doesn't offer package management, so the term "uninstaller" doesn't really exist in OS X. So every script provided by Adobe is a hack. ;)

http://en.wikipedia.org/wiki/Package_management_system

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Bartoo
New Contributor III

Speaking of the cleaner tool - I'm probably doing something bone-headed here, but I can't actually get the thing to run in silent mode- Running:

sudo /Volumes/Adobe Creative Suite Cleaner Tool/Adobe Creative Suite Cleaner Tool.app/Contents/MacOS/Adobe Creative Suite Cleaner Tool --removeAll=CS5

just launches the app in UI mode and:

sudo <Path to Adobe Creative Suite Cleaner Tool.app>/Contents/MacOS/Adobe Creative Suite Cleaner Tool --createCleanup={Absolute path to folder to create xml}

spits out "Command not found"
And manually generating a cleanup.xml file does not seem to work...

mike_pinto
New Contributor III

I've been pulling my hair out trying to get an AAMEE package working. If I run this cleanup tool manually then the policy runs with no errors. If I run it silently using the generated xml file then it doesn't:

installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)

After running it silently I even opened it back up to check that nothing was available to remove and it is in fact empty. I still have the option to clean all and it appears to do something even though nothing is listed. If I do this then the policy will run.

Anyone have any idea's?

donmontalvo
Esteemed Contributor III

Have you tried posting to the AAMEE forum?

http://blogs.adobe.com/oobe/2012/06/announcing-the-enterprise-deployment-forum.html

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dvasquez
Valued Contributor

I have had no luck getting the command and cleaner to run silently. It aways opens a UI. Damn Adobe....

I can get it to work from and executed script but no silent results.

Caist
New Contributor

Any luck on getting this to run silently?

Thanks!

Chris_Hafner
Valued Contributor II

Sorry, only seeing this now. I use their packaged uninstaller and then a script to remove all the crap that their "cleaner" leaves behind. In any event, I load their cleaner tool into the "shared" user folder. I could use tmp or whatever, but I figured this particular item should "live" on any computer running said adobe suite. Then, I run

/Users/Shared/Adobe Creative Suite Cleaner Tool.app/Contents/MacOS/Adobe Creative Suite Cleaner Tool --removeAll=CS5-CS5.5

followed by a script that removes any fun leftovers (rm -rf). The example above is from the CS 5.5 suite. FYI.

Josh_A1
New Contributor II

I spent a long time playing around with this cleaner a few days ago. I wanted to use it to remove a certain app from CS6 that we have limited licences for. I tried following the instructions on Adobe's site about creating an XML and editing that to suit, however I could never get the silly thing to run silently like others above mentioned.

In the end I gave up and simply indexed the separate installer we have and then scripted removal of left over files.

Chris_Hafner
Valued Contributor II

I like it. We only had a few CS6 installs. We went right from 5.5 to CC. Glad you got that sorted out!

sean
Valued Contributor

Inside the binary you'll see:

ERROR: This version of cleaner tool supports silent mode only for CS3, CS4 or CS5-CS5.5 products. Falling back to UI mode.