Adobe Digital Editions for epubs

mahughe
Contributor

Has anyone had success deploying this using self service or other methods?

5 REPLIES 5

taugust04
Valued Contributor

The Adobe PKG installer for this is garbage. I recommend a re-package/snapshot with Composer.

kwsenger
Contributor

We have found the Adobe .pkg file is working correctly but trying to package the "Do check for an activation server" preference .dat file does not like to be moved to a different computer.

~/Library/Application Support/Adobe/Digital Editions/activation.dat

We are having users simply follow the instructions and choose NOT to sign in with an Adobe ID.

donmontalvo
Esteemed Contributor III

Wow, you guys are right, this is a horrible installer package, provided from Adobe, so we're off the hook on it's behavior. ;)

d5ee2b1ea0394d1ebec836ddf69bf223

Here is a sanitized Installer.app log show it falling flat on its face...

Jan 11 11:03:05 COMPUTER-NAME Installer[5503]: @(#)PROGRAM:Install  PROJECT:Install-1000
Jan 11 11:03:05 COMPUTER-NAME Installer[5503]: @(#)PROGRAM:Installer  PROJECT:Installer-909
Jan 11 11:03:05 COMPUTER-NAME Installer[5503]: Hardware: MacBookPro11,5 @ 2.80 GHz (x 8), 16384 MB RAM
Jan 11 11:03:05 COMPUTER-NAME Installer[5503]: Running OS Build: Mac OS X 10.12.3 (16D25a)
Jan 11 11:03:10 COMPUTER-NAME Installer[5503]: Adobe_DigitalEditions_4.5.3  Installation Log
Jan 11 11:03:10 COMPUTER-NAME Installer[5503]: Opened from: /Users/adminuser/Desktop/PACKAGING/Adobe/Adobe_DigitalEditions_4.5.3/Build/Adobe_DigitalEditions_4.5.3_Install.pkg
Jan 11 11:03:15 COMPUTER-NAME Installer[5503]: InstallerStatusNotifications plugin loaded
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: ================================================================================
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: User picked Standard Install
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: Choices selected for installation:
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]:  Install: "Adobe_DigitalEditions_4.5.3"
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: ================================================================================
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: Configuring volume "Macintosh HD"
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: Free space on "Macintosh HD": 567.29 GB (567292665856 bytes).
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: Create temporary directory "/var/folders/6j/05ny_r_d7910q7x89y5qw48ht40pqs/T//Install.5503Y4NHg7"
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: IFPKInstallElement (1 packages)
Jan 11 11:03:29 COMPUTER-NAME Installer[5503]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
Jan 11 11:03:29 COMPUTER-NAME installd[864]: PackageKit: ----- Begin install -----
Jan 11 11:03:29 COMPUTER-NAME installd[864]: PackageKit: Session UUID file exists - will not overwrite /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/731FA0F8-5315-4336-A658-DAA4B21F9F78.activeSandbox
Jan 11 11:03:32 COMPUTER-NAME installd[864]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe_DigitalEditions_4.5.3_Install.pkg”." UserInfo={NSFilePath=./preinstall, NSURL=file://localhost/Users/adminuser/Desktop/PACKAGING/Adobe/Adobe_DigitalEditions_4.5.3/Build/Adobe_DigitalEditions_4.5.3_Install.pkg, PKInstallPackageIdentifier=com.adobe.Enterprise.install.243F83BE-042C-43D7-B41F-4B4CB323B08F, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe_DigitalEditions_4.5.3_Install.pkg”.} {
        NSFilePath = "./preinstall";
        NSLocalizedDescription = "An error occurred while running scripts from the package U201cAdobe_DigitalEditions_4.5.3_Install.pkgU201d.";
        NSURL = "file://localhost/Users/adminuser/Desktop/PACKAGING/Adobe/Adobe_DigitalEditions_4.5.3/Build/Adobe_DigitalEditions_4.5.3_Install.pkg";
        PKInstallPackageIdentifier = "com.adobe.Enterprise.install.243F83BE-042C-43D7-B41F-4B4CB323B08F";
    }
Jan 11 11:03:32 COMPUTER-NAME Installer[5503]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 11 11:03:32 COMPUTER-NAME Installer[5503]: IFDInstallController 18690 state = 8
Jan 11 11:03:32 COMPUTER-NAME Installer[5503]: Displaying 'Install Failed' UI.
Jan 11 11:03:32 COMPUTER-NAME Installer[5503]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

Off to report this to Adobe, but not confident they'll do anything...they appear to have new employees who are taking the "Its not a functional break" position of laziness and inaction.

Welcome to Adobe support subsidy, version 2017.

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https://donmontalvo.com

donmontalvo
Esteemed Contributor III

Adobe can rest assured their legacy is intact...I think I threw up in my mouth a little...

e28b385569164f90b691873e7d439149

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https://donmontalvo.com

donmontalvo
Esteemed Contributor III

Dear Adobe, happy anniversary to this thread!

f616a9c182794a61827a4adb7ead92cc

Oh, and lets toast to this latest blunder!

126aefdefa9940f8891d35e0ec21296c

@kagibson Any chance you can wake up the minions and have them fix this? :)

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https://donmontalvo.com