Adobe Update Software Server Tool - Http error has occured - 302

[AppleADay]

Hi All,

I am currently in the process of updating our Adobe Software Server using the latest Software Server tool. I was advised by Adobe, I would have to generate a new AdobeUpdater.Overrides file for our clients. On our test client, I put the new Overrides file in the Library/Application Support/Adobe/AAMUpdater/1.0. This is the directory that we have used in the past. Once we run the software update from the client, I checked AdobeDownload in Console. These are the results:

Going to download the file at /private/var/root/Library/Application Support/Adobe/AAMUpdater/1.0/Data/webfeed.xml
01/30/17 10:41:47:187 | [ERROR] | | | | | | | 906247 | Http error has occured - 302
01/30/17 10:41:47:187 | [ERROR] | | | | | | | 906247 | The error has come and the http error code is - 302
01/30/17 10:41:47:189 | [INFO] | | | | | | | 906247 | End*

Has anyone ever come across this issue?

Thanks!

[thoule]

Verify that the XML file is available on your server. Look at your AdobeUpdater.Overrides file and put together the following three items.

1. the Domain (in the form http://server)
2. the URL of the webfeed (/yada/webfeed/oobe/aam10/mac/)
3. the text updaterfeed.xml

So you'll end up with http://server/yada/webfeed/oobe/aam10/mac/updaterfeed.xml

Then put that in a web browser. You'll likely get an XML error (can't parse). That's ok, cause it means the URL is valid. If you get no such resource or 404, then you've got a path problem with your overrides file. Also, look in your web server logs to see what the error is - what it's looking for and what it should be looking for.
Good luck! -t-

EDIT: do you have any symlinks in your path? 302 is a redirection error, not valid...

[AppleADay]

Hi Thoule,

Thank you for the quick response. We updated the URLs in our overrides file to reflect the path of where our Adobe updates are installed on the server. We were able to retrieve the XML error when putting this path into our web browser. However, in Console, we are still getting the 404 error "Going to download the file at /private/var/root/Library/Application Support/Adobe/AAMUpdater/1.0/Data/webfeed.xml." When I check this directory on the server, there is nothing in the 1.0 folder.

This is not the directory of where we did a fresh install of the AUSST. What should be the default location when running the AUSST for the first time?

Thanks again!