Posted on 12-14-2020 01:01 PM
Certain Apple devices have been continuously disconnecting from AirPlay after the TVOS 14 update on both wired and wireless LAN connections.
Problem:
The problem occurs in Safari when scrolling YouTube videos forwards/backwards or trying to Airplay YouTube videos after the video has already started. YouTube videos will sometimes play and scroll successfully with the Chrome browser.
Solution:
Upgrade MacOS and/or IOS. This problem does not seem to occur with MacOS Catalina and IOS 13 or above.
Posted on 12-14-2020 01:07 PM
Please share any observations or other solutions that you may have.
Thanks
Posted on 12-14-2020 01:18 PM
Works fine with AppleTV4k on 14.3 & 2014 15" MacBookPro with 10.15.7 'Catalina' with Security Update of Dec 14th applied.
Posted on 12-15-2020 09:21 AM
I have seen this issue very specifically for devices running macOS Mojave. Upgrading to Catalina seems to fix this issue.
Posted on 12-15-2020 10:02 AM
Yes- we have seen this here as well. I can tell you that it also happens on 10.15 as well however it is better. A solution I have found is to connect to AirPlay and then change your sound output to built-in or external speakers. Just don't use the ATV for sound. I am working with Apple now on this issue. 14.3 made no difference.
Posted on 12-15-2020 10:06 AM
We've experienced the same thing. Mojave + tvOS 14 = Problems 100% of the time. Catalina or Big Sur is the fix.
Posted on 12-15-2020 10:57 AM
Question- do you have the same issues with TV's vs Projectors?
Posted on 12-15-2020 11:00 AM
Amongst our users, I have not heard that one is a better experience than another. Both seem to cause the issue of disconnecting when AirPlaying content
Posted on 12-15-2020 11:39 AM
Equally the same on both TVs and projectors.
Posted on 01-13-2021 11:19 AM
Forgive me for bumping an older thread, but I was wondering if anyone has found a resolution (updating to 10.15 excluded)?
Posted on 01-13-2021 01:12 PM
Latest tvOS beta seems to resolve this issue
Posted on 01-14-2021 04:45 AM
@JoshRouthier tvOS 14.4 beta 2?
Posted on 01-14-2021 04:46 AM
@mike.pinto Correct!