App errors when installing apps

New Contributor II

This mainly happens with the apple apps like keynote, garageband etc but when we set the app to automatically install we get the error message Device does not meet app minimum requirements however if i set the app up in self service it works!

I need the app installing via the install automatically route though so any ideas?


New Contributor III

Are the devices updated to the latest iOS available? Usually when the apps mentioned are updated they will not install unless the iOS is fully up to date.

Do you also have the app checked to update automatically in the Mobile Device Apps > App Name? I've seen where this can cause issues if the iOS is not update before the app is updated.

New Contributor II

Well - that is weird - here is something that just happened today - and none of these apps will install - see attached images

iPad is Air 2
ios = 11.4
Last Inventory = today (19 minutes ago)