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Question

Apple TV MDM Not Updating?


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Good morning,

I've been having an on-going issue with Apple TVs dropping WiFi on tvOS 17.x.

I had a random device that show up on my automated nightly report that wasn't on 16.6, thought it was odd it didn't check in for over 24 hours. I know it's plugged in.

Saw the MDM profile expired. 

Alright, no biggie, it's a Apple TV 4th Gen. USB-C port, reset, go about my day.

I created a Smart Group that emails me when Apple TVs have an expiring MDM profile within 30 days.

20 devices show up on it. I sent a Renew MDM profile command... errors out. They're on the network, updating inventory. Command won't go through.

 

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