Auto configuration for Apple mail and Office 365

RUJN-99
New Contributor

I am new to JAMF but not MDM in general. We are currently testing our profiles and would like to auto configure the Apple mail app for Office 365. I have created a profile, exchange active sync, with the correct variables and it pushes down to the device. In this case it is an iPad. We are prompted for a password but the app does not auto direct to exchange online for the user to login. Is there a good article on successfully setting this up? I have looked around but articles I have found have been a few years old.

 

I have successfully set up auto config for Outlook and it works just fine. I understand a lot of organizations are moving to the Outlook app but we have a few cases where the Apple mail app is required.

 

Any advice or a nod in the right direction would be appreciated.

1 REPLY 1

McAwesome
Valued Contributor

I would recommend digging into the Microsoft Enterprise SSO Extension instead.  This will handle pretty much all of your Entra ID logins, reduce prompts to end users without reducing security, and overall just make a smoother experience.  It also works on iOS/iPadOS.
https://learn.microsoft.com/en-us/entra/identity-platform/apple-sso-plugin