Binding a computer without a name to a user

jonros
New Contributor III

I got a computer in Prestage without a name, so I can't click on it to attache it to a user. Anybody know how to solve it? Is there any other way to do it?

7 REPLIES 7

jorourke
New Contributor II

hey,

@jonros

I believe the computer has to be enrolled in order to attach it to a user. Once it is enrolled you can go to the record and attach it. Has the computer been enrolled yet?

Joey

jonros
New Contributor III

Yes, it has been enrolled but deleted from user. Maybe I've done somthing wrong with that? Kind of new with this so I'm trying to do my best. :)

jonros
New Contributor III

0f27239ef8c14b73af8107436a3adee7

jorourke
New Contributor II

If you search that SN in a normal computer search do you get any results ?

jonros
New Contributor III

No I don't get any hits.

Should I possibly try to enroll again?

jorourke
New Contributor II

Yes, let me know how you make out.

jonros
New Contributor III

Enrolled it again and now I find the computer and can bind a user to it.
Thanks for helping out a bit. :)