Bought an old used Macbook. Turned out to be JAMF locked

katakuri
New Contributor

I bought an old 2016 macbook. I checked it for itunes lock or any other indication that it was stolen but there were no immediate red flags. I brought it home and tried to wipe/install OSX and now the keyboard is flashing and asking me to enroll at some company... What are my options here ?

1 ACCEPTED SOLUTION

talkingmoose
Moderator
Moderator

You'll need to reach out to the organization that appears on the Remote Management screen appearing during the Setup Assistant. Jamf isn't locking your computer. It's simply the tool the organization is installing after your computer is refreshed. There may be a "Learn more..." link you can click. If the organization has provided additional contact information, you'll find it there.

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talkingmoose
Moderator
Moderator

You'll need to reach out to the organization that appears on the Remote Management screen appearing during the Setup Assistant. Jamf isn't locking your computer. It's simply the tool the organization is installing after your computer is refreshed. There may be a "Learn more..." link you can click. If the organization has provided additional contact information, you'll find it there.