[BULK] GSX integration

[#1]

I get the problem when i look up something, both individual and from smartlists. I go to inventory and find a computer, clicks edit and go to the Purchasing Info tab, clicks retries information from the GSX, the the error shows up.
Looking at the casper site, they says that Can Access Web Services should be enough, but...... Dosent work

Kristian

PS: I got my account from our apple dealer, and we do not have the full GSX access, only as shown under

Can check Coverage/Warranty
Can access Repair History
Can Access Web Services

Nicholas, Lauren <lpnicholas at moravian.edu> skrev følgende den 18.05.09 14.25:

Hmm... we just signed up for this and I simply entered our login information into the JSS and I was good to go. At what point did you get the error? Just when you tried to look up something? I assume you've logged into the GSX site and had no problems?
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lauren

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LAUREN NICHOLAS
User Support Analyst - Hurd Campus
Center for Information Technology - CIT
Moravian College
adjunct prof | graphic design & music
ph. 610 861 1633

[#2]

You have to contact GSX and make sure your account has webservices enabled.
By default it's not.

Julius Wilpon
Director, Technology Support
Pearson | Architecture, Engineering & Support
1 Lake Street
Upper Saddle River, NJ 07458
201-236-7817 office
201-574-6930 cell
Julius.wilpon at pearson.com
P Pearson is Green. Please consider the environment before printing this
e-mail.

[#3]

I though that when i have access to "Can Access Web Services", that meant that Web Services was enabled?
Is that wrong

Kristian

Julius Wilpon <julius.wilpon at pearson.com> skrev følgende den 18.05.09 15.02:

You have to contact GSX and make sure your account has webservices enabled. By default it's not.

[#4]

Not to my knowledge. I thought the same, but ended up having to call Apple
to get it enabled.

[John_Wetter]

Julius is correct, unfortunately there is no automated way to do this other than to submit in the request form to add it. Not sure why, especially when they have that check box that seems like the same thing...

John

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John Wetter
Technology Support Administrator
Educational Technology, Media & Information Services
Hopkins Public Schools
952-988-5373