Can't access the Jamf 100 Exam

New Contributor

I'm looking to sit the Jamf 100 Exam but when I click the purchase button it takes me to a logon screen and after validating my account it then presents the message:

It looks like you don't have access to this service.

Is there something special I need to do so that I can book this exam? I can't see that I'm doing anything wrong but if anybody knows why this isn't working I'd be glad to hear it!


New Contributor

I'm in the same boat - I sent something to Jamf support so I am hopeful they will resolve whatever seems to be the problem

New Contributor

same thing for me...

New Contributor

I hate "me too" posts, but, me too...


I really wanted to take the test today so I called support. This is from the email they sent:

Please use this link to login:

Then, select 'Jamf Certified Associate Exam'
Select 'Login' in the upper right corner
You should see the exam in the lower left of the screen and it should say 'Enrolled' in the corner. Elect that one.

I closed all tabs in Safari, then started fresh. Never did see "enrolled", but I was able to login, purchase, take, and pass the test.


It looks like clicking on login from works, clicking on login from doesn't. Redirects you to two different URLs.

New Contributor II
New Contributor II

Good morning! A systems team has fixed this issue. Sorry about the hassle and thank you for bringing it to our attention. If you do see any future issues pop up please reach out to us at and we'll jump right on it.


Unfortunetly it has not been "fixed" yet. As I bought the exam, money was taken out of my account, I got no confirmation that I bought this exam on my e-mail. And it's been 24 hours since I've created a ticket. So no its not fixed.

Hi there,

I'll reach out to directly via email about this.