Can't add printers to a new policy

sfgcasper
New Contributor

I have added some printers using Casper Admin. They seem to show up fine. I can deploy them using the remote application just fine but when I create a new policy, select the printer to add, I just get a spinning icon and nothing ever happens. Does this with any printer I try to add.

2 REPLIES 2

pblake
Contributor III

@sfgcasper What version of the JSS are you using? Have you restarted mySQL and Tomcat. Usually that would fix it.

sfgcasper
New Contributor

It was 9.6. Tried restarting SQL and Tomcat. Didn't help, but once I upgraded to 9.7 it works. We had just recently installed it though so it may have been a problem when the initial installation was done.