Can't upload packages or apply install packages policies

dpv_bnc
New Contributor II

Good morning,

I have a weird issue since yesterday.
We are using Jamf Cloud and since I got back to work yesterday I can't install any packages through policies including Self Service Portal, and I get a simple "Package failed to upload".

When I look into Policy item log I get "The network connection was interrupted while downloading the package from https://use1-jcds.services.jamfcloud.com//download/null/test.pkg. Attempting to reconnect..."
and "Error: test.pkg is not available on the HTTP server."

1 REPLY 1

smolyeet
New Contributor III

I know this is late, and you've probably already resolved this by now, but in our case this was due to our activation code changing. It removed our Jamf Cloud instance under Settings>Server Infrastructure>Cloud Distribution Points. I'm just commenting because we found this post while looking for a solution and couldn't find one before resorting to Jamf Support