Tuesday
Hello all,
We are working on leveraging the DDM managed-software-uodate API feature for pushing out enforceable updates to our endpoints. One of the issues we are seeing, however, is that some machines get stuck where the machine never updates but when I try to push and check a new plan, I get the error
EXISTING_PLAN_FOR_DEVICE_IN_PROGRESS
My question is, how do we go about canceling a plan that is already in progress?
Thank you,
Alex Weiner
Tuesday - last edited Tuesday
We go to the Software Updates tab and turn off the feature. Wait a bit. Then cycle it back on. Send DDM again.
Tuesday
Turning the OFF the software update feature will cancel the existing DDM
Wednesday
it will also cancel every other plan running AND remove all history.