Cant enroll Windows client

mreaso
New Contributor III

Cant enroll Windows client. After installation it shows only no name without details in the inventory. If anyone can help me with this issue..thanks!

2 REPLIES 2

jason_cohen
New Contributor

Hi @mreaso,

Thanks for reaching out to the JAMF Nation community to get this one answered!

We have seen that this behavior is often related to a defect in Recon.exe; however there may be other factors that are contributing to this as well, because of this it would be best to open a case with your Technical Account Manager.

We can do this simply by clicking on "More" above and then "JAMF Support", or emailing JAMF Support at: support@jamfsofware.com.

Additionally, please add this link to the case you create.

Thanks and have an Awesome Day!

Jason Cohen
JAMF Software Support

mreaso
New Contributor III

Hi @jason.cohen][/url][/url... many thanks for your response. I've already opened a case regarding this glitch. This is actually weird because it's intermittently working but still we need a permanent fix on this. Oh well... Windows πŸ™‚

Have a great day!

Cheers, Mike