Thanks for reaching out to the JAMF Nation community to get this one answered!
We have seen that this behavior is often related to a defect in Recon.exe; however there may be other factors that are contributing to this as well, because of this it would be best to open a case with your Technical Account Manager.
We can do this simply by clicking on "More" above and then "JAMF Support", or emailing JAMF Support at: firstname.lastname@example.org.
Additionally, please add this link to the case you create.
Thanks and have an Awesome Day!
JAMF Software Support