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CANT log into the JSS web interface anymore..using casper suite 8.4 on Mac OS

masu3701
New Contributor

Posted on ‎02-16-2012 06:31 AM

As of today i am not able to log into the JSS web interface. I have 3 accounts on it but none of them work. Is there a way i can reset it.

PS: the server is up and all the services are running and I can reach the web interface, just not able to log in

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tsd25108
New Contributor II

Posted on ‎02-20-2012 12:48 PM

Have you tried logging in with the local casperadmin account? This happened to us and it was because the JAVA LDAP module was timing out even though the AD server was able to be connected to via telnet. If you can logon as casperadmin you have the same problem. A reboot will solve it temporarily, but long term I had to rebuild the server with an installer that was updated to 10.7.3. I just re-downloaded Lion, extracted the InstallESD.dmg and restored it to a flash drive.

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