Casper Focus..."Fail to add/remove focus"

[ccoleman]

We are beginning to use Casper Focus and have noticed a few things (Casper 9.72).

• It is really slow
• It often fails to focus a number of iPads which are supervised/DEPd / enrolled correctly. A few attempts later it will.
• Removing focus sometimes fails too, you have to keep trying.

Is there anything to tweak/test on this?

Thanks

[peter]

There were a number of performance and stability improvements for Casper Focus released with 9.73, so that'd be a great place to start.