Casper remote from Jamf cloud

New Contributor II

Hi all,

we would like to adopt casper remote for our IT teams to manage their macs.
Our JSS is in the cloud and the IP addresses that the macs reports to JSS are private IP addresses.

As they are private they are not reachable from the JSS in the cloud.

Is there any way to make this work or we just need to look for a different way for our IT staff to manage the macs in their scope?

It would be great if Casper remote could leverage somehow APNS so the request would be generated by the client and the Casper remote action would be just an answer to that request (which would fall in the NAT session originated by the client)