Casper VNC crashes

Not applicable

It seems that more and more frequently when I use Casper VNC, it will crash
the Casper Remote program when I disconnect from the remote machine. This
happens on both 10.4 and 10.5 admin computers using Casper Remote 6.01. So
the only thing I've found to unlock Casper Remote (Force Quit doesn't work)
is to logout, then log back in to the computer. I've tried force quitting
process in Activity Monitor, but I can't find the right one.
So now, we connect with Casper Remote/VNC, then enable ARD, then
disconnect, crash, then logout/login, connect with ARD. Not very
efficient. I'm I the only one?
-Nathaniel Lindley

6 REPLIES 6

Not applicable

I haven't had this happen much, but it has happened since the upgrade to
6.0x.

Jason Weber
Technology Support Cluster Specialist
Independent School District 196

tlarkin
Honored Contributor

I have had Casper Remote crash on me as well using the VNC connection. I use ARD admin, though I would love to give certain users "view only" casper remote options.

milesleacy
Valued Contributor

I haven't experienced this, but I have experienced Recon crashes when logged
in as a network user.
I can't speak to the trouble you're having, but if you want to simplify your
workaround, you could use the kickstart command via ssh or Casper script. See:
http://support.apple.com/kb/HT2370

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Miles A. Leacy IV

? Certified System Administrator 10.4
? Certified Technical Coordinator 10.5
? Certified Trainer
Certified Casper Administrator
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voice: 1-347-277-7321
miles.leacy at themacadmin.com
www.themacadmin.com

ernstcs
Contributor III

Nathaniel,

You are not a lone my brother...and I think JAMF is well aware of this. Don't know what plans they have, if any, at this point though.

Craig E

zach
New Contributor III

Hello everyone-

We are aware of the issue and it has been resolved in our latest builds. We've done 3 intensive days of QA last week on just the VNC functionality, and have not seen Casper Remote crash at all.

regards,
zach

Not applicable

And there was much rejoicing. :)