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a week ago
I'm new to Jamf. We have 1 computer that went through the prestage enrollement. I can see the MDM profiles on the device and it states that this mac is supervised and managed but in Jamf it shows as unmanaged, enrolled via automated enrollment =yes, it has not checked in since the device was wiped. Can someone point me in the right direction.
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a week ago
so its not enrolled? that would be why its not managed..
sudo profiles renew -type enrollment
to re-enroll
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a week ago
on the device:
sudo jamf manage
what happens?
sudo jamf recon
what happens?
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a week ago
If i type sudo jamf manage i get a prompt for Password:(and key image) but it doesn't allow me to enter a password
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a week ago - last edited a week ago
Password entry is masked so you won't see any characters being typed in the Terminal window.
If you are using a Smart Card, password entry may be disallowed and you'll need to authenticate using the token/key.
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a week ago
after entering the password I get
sudo: jamf: command not found
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a week ago
so its not enrolled? that would be why its not managed..
sudo profiles renew -type enrollment
to re-enroll
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a week ago
Thank you. This worked. I appreciate the help. Just took over jamf administration...
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a week ago
If i type sudo jamf manage i get a prompt for Password:(and key image) but it doesn't allow me to enter a password
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a week ago
Was the Mac remote wiped?
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a week ago
yes from jamf
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a week ago - last edited a week ago
It's normal for a device that has been remote wiped to show as 'Unmanaged' in Jamf Pro.
It will change to 'Managed' upon next enrollment.
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a week ago
In some cases, you can actually send a mass action command to renew the MDM profile even though that command is unavailable from the management tab for that particular device. That usually triggers a reinstallation of the JAMF framework.
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Wednesday
I don't think renewing MDM profile re-installs the Jamf binary. Though that can be done via the Jamf Pro API through the web > jamf-management-framework > put in ID of computer > 'Try It' it will re-install the binary/framework via MDM command.
More info: https://www.modtitan.com/2022/02/jamf-binary-self-heal-with-jamf-api.html
Alternatively, there is a script Jamf can give out that allows you do do that on multiple computers.
