Posted on 12-07-2020 07:00 AM
on windows i can right click on a file or folder and choose "scan with cortex".
i may just be an idiot...
but how to you start a manual scan from a mac?
Posted on 12-08-2020 12:51 AM
I having been looking at this myself. I also can't find any way of doing it. Even looked on the Palo Alto site and all it says is how to run a scan from the backend console.
Posted on 03-23-2023 07:52 AM
just posting to refresh this topic. still cant find an answer.
Posted on 03-27-2023 05:18 AM
The answer is the option does not exit on the client. You can only force a scan from the Cortex console, which means only IT staff with access to that can force the scan, the user can't do a scan. I had a colleague in our security team, who would get the allerts in the console and we would then contact the user so we could deal with it. No idea why it's like this, given he Windows version does allow scans.