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Creating a Package


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Hello, I am trying to upload a package for a document camera application. I created a package via jamf composer, I tried uploading the package to jamf pro to create a policy to push the app, but i receive an error saying "upload failed: undefined" Did I do something wrong when composing the package? 

 

Thanks

3 replies

sdagley
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  • Jamf Heroes
  • 3536 replies
  • March 12, 2024

@acamare10 Open the "Cloud Service connection" page under Setting in your Jamf Pro console and make sure you have a connection enabled. Even if you do see a green check next to "Connection Enabled" that doesn't appear to guarantee a working connection, so you might try clicking "Update Credential" and re-entering your Jamf ID.


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  • Author
  • Contributor
  • 31 replies
  • March 12, 2024
sdagley wrote:

@acamare10 Open the "Cloud Service connection" page under Setting in your Jamf Pro console and make sure you have a connection enabled. Even if you do see a green check next to "Connection Enabled" that doesn't appear to guarantee a working connection, so you might try clicking "Update Credential" and re-entering your Jamf ID.


Thank you. i don't know if I am not seeing things right but after inputting my credentials there is not button to save or confirm the changes, just a cancel button. Does that seem right?

Thanks for your help


sdagley
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  • Jamf Heroes
  • 3536 replies
  • March 12, 2024
acamare10 wrote:

Thank you. i don't know if I am not seeing things right but after inputting my credentials there is not button to save or confirm the changes, just a cancel button. Does that seem right?

Thanks for your help


@acamare10 That doesn't seem right, but I should have prefaced my initial response with "If you're using Jamf Cloud and a Cloud distribution point..." If you are using Jamf Cloud and not seeing a way to save your credentials you should probably open a support case with Jamf.


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