Im creating "how-to" docs for my company and attempting to create a hyperlink in the doc that will redirect the users and launch the self service app and points to the app or category that the app is in that they are looking for.
When the hyperlink is clicked on opens a web browser and shows the attached pic.
also ill add the hyper link so maybe you guys can help out by editing it
Hmm. Shouldn't do that. I tried this out by emailing myself a link to a policy URL, and it works fine for me. It opens Self Service and goes right to the policy description. I wonder if there's a cache issue going on for you since it opened up to the wrong URL before. Maybe your default browser is remembering the bad address and putting it back in?
In any event, when you go into a policy in the Self Service tab, it shows you the URL to open and run or just view the Self Service policy. They are supposed to have the
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