Database Connection Error

matthewtanner
New Contributor

Installing Jamf Pro Current Version 10.33.0 on macOS Monterey Version 12.1, mysql 8.0.27. I keep getting "No database connection" when trying to access locally on port 8443. I've worked through "Troubleshooting Database Connectivity from the Jamf Pro Server" a few times, and double checked the DataBase.xml file. Any suggestions would be greatly appreciated. In the meantime I'll try on another Mac with a released version.

Matthew Tanner
matthew@tannerpress.net
1 ACCEPTED SOLUTION

sdagley
Honored Contributor II

@matthewtanner Have you considered moving to Ubuntu for your Server so that you're actually running it on a supported OS?

The System Requirements for 10.33.0 (https://docs.jamf.com/10.33.0/jamf-pro/release-notes/System_Requirements.html) state that macOS Catalina was the last version of macOS to get a Minimum Supported for the Server Environment, and Jamf could make it clearer than a footnote, but the JamfPro installer will no longer be provided for macOS as of approximately March 2022. 

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2 REPLIES 2

sdagley
Honored Contributor II

@matthewtanner Have you considered moving to Ubuntu for your Server so that you're actually running it on a supported OS?

The System Requirements for 10.33.0 (https://docs.jamf.com/10.33.0/jamf-pro/release-notes/System_Requirements.html) state that macOS Catalina was the last version of macOS to get a Minimum Supported for the Server Environment, and Jamf could make it clearer than a footnote, but the JamfPro installer will no longer be provided for macOS as of approximately March 2022. 

Loh25
New Contributor
Possibly the most common cause of the Error Establishing a Database Connection is simply that WordPress has incorrect login credentials for your database. This could be either the database name, username, or password. ... Database corruption. A WordPress MySQL database contains a lot of information.