Posted on 07-27-2021 08:42 AM
Have anyone successfully deploy the Google Drive for Desktop app (V49) to macOS Big Sur through JAMF? I deploy the PKG package within the DMG installer from Google. The app installs successfully but fails to launch. We receive "Something went wrong and Drive for desktop couldn't launch. Try restarting the app." We did and receive the same error. We submit a ticket with Google but want to check with the community if anyone else runs into the issue and has the answer.
Thank you.
Posted on 08-03-2021 07:28 AM
I have gotten that as well.
Posted on 08-13-2021 08:12 AM
We spent a lot more time on this issue but still have not arrived at a solution. Here are our findings so far. We wonder whether the repackaged Google Drive for Desktop app or the kernel extension approval or the combo is the cause so we tested multiple scenarios.
09-08-2021 01:37 PM - edited 09-08-2021 01:38 PM
I got one to work with an intel computer with 10.15 on it with a kext. Never got anything about allowing and never had to go security and privacy to do anything. When i made this profile. Also this is the PPPC for it
Posted on 09-10-2021 10:25 AM
macOS 11, Big Sur, treats kexts very differently and kexts approval profiles also work differently.
I am not all that sure exactly how they work differently but with macOS 11 Apple really started restricting kexts and what they could do. I am testing with version 50 and I am seeing the same results.
However, if I do this on a M1 device Google Drive works just fine without the kext approval profile and I don't get the popup. Why can Google so this without a kext on an M1 device but not an Intel device?