Disappearing backups...duh...

[donmontalvo]

Ok we updated to Jamf Pro 10.15.1, and noticed that backups are being overwritten, despite having jamf-pro set to retain 45 backups.

Jamf told us that Jamf Pro Server Tools 2.6.2 fixes this issue...but that means we have to get to 10.16.0. #facepalm

Well damn. Kudos to our architect @henryxyz for finding this. I was starting to think our Server Team got hold of the six infinity stones.

Duct taped on RHEL until we get to 10.16.0:

sudo mkdir /Backups/Hide/

Then:

sudo mv <oldBackups> /Backups/Hide/

New backups will work now, targeting the original /Backups/JSS/, and will be capped at 45.

[donmontalvo]

@henryxyz figured out the root cause. Apparently if old backups are in the directory being targeted by jamf-pro, they are considered in the 45 backup limit count.

Then jamf-pro will delete the oldest NEW backup, leaving the old backups alone...so basically we get a backup nightly, which is overwritten nightly, unless old backups are moved to another directory.

[UPDATED: original post to move old backups out of the target folder for jamf-pro. ]

@dan.kubley... @henryxyz wears an XXL t-shirt. :D

[donmontalvo]

Jamf support just updated us, we can drop the 10.16.0 version of the Jamf Pro Server Tools over the older version, since this issue is fixed in that version. #yay