Hi everyone!
Recently we faced with a problem - one of the user after enrolment in the Disk Encryption tab don't see Recovery Key, it says Disk Encryption Recovery Key Status: Not Present
Rest of the user normally encrypting and receive recovery keys for restore.
now we have problem - user laptop asked for reboot after some actions and macbook asked for the key. but in the profile its empty, but status is encrypted. Pls kindly assist! How its possible with jamf to decrypt this mac and hard drive?? is there any way?
Thank you in advance! Best regards!