Error unpacking ROOT.WAR

[dpertschi]

First attempt installing 9.22 on a Win 2012 server.

At first I was getting errors starting Tomacat, but it was successfully unpacking root.war according to the logs.

Then I deleted the JSS folder in Program Files and tried again, now it's failing on unpacking root.war. All the other logging is successful.

Should I expect the 9.2 .msi to work properly on a 2012 server, or do I need to wade through a manual install? I thought there was some discussion about this here, but I can't find it.

Any guidance would be appreciated.

[psliequ]

Can you share the logs?

[dpertschi]

I would if I could, but I'm doing this on a private network that I can only access via VPN, and have not figured out how to copy clipboard via RDC. Grrr.

[dpertschi · Accepted solution]

McAfee!
Good grief, you'd think that would have been the first thing I turned off....

[pwiggins]

We are having the same problem on a Windows 2012 Server. I disabled our Trend Micro Virus software to no avail.
I was working with JAMF yesterday on our Quick Start and could not get this to work. We were installing 9.4. I'm assuming this is some type of security problem, I am determined to accomplish this today so we can proceed. Thanks.

9/12/2014 10:02:31 AM : -------------------Checking for upgrade-------------------
9/12/2014 10:02:33 AM : -------------------Checking Port Requirements-------------------
9/12/2014 10:02:33 AM : Checking port 8080...
9/12/2014 10:02:33 AM : Port 8080 is not in use.
9/12/2014 10:02:33 AM : Checking port 8443...
9/12/2014 10:02:33 AM : Port 8443 is not in use.
9/12/2014 10:02:33 AM : -------------------Java Check-------------------
9/12/2014 10:02:33 AM : Checking for JDK and JRE environment variables...
9/12/2014 10:02:34 AM : Checking for JAVA_HOME...
9/12/2014 10:02:34 AM : Unable to find JAVA_HOME, checking for Java jdk...
9/12/2014 10:02:34 AM : Checking in C:Program FilesJava...
9/12/2014 10:02:34 AM : Found Java jdk at C:Program FilesJavajdk1.7.0_67
9/12/2014 10:02:34 AM : Checking for JRE_HOME...
9/12/2014 10:02:34 AM : Unable to find JRE_HOME, checking for Java jre...
9/12/2014 10:02:34 AM : Checking in C:Program FilesJava...
9/12/2014 10:02:34 AM : Found Java jre at C:Program FilesJavajre7
9/12/2014 10:02:34 AM : Checking for 64-bit Java...
9/12/2014 10:02:37 AM : Found required 64-bit Java.
9/12/2014 10:02:39 AM : -------------------JCE Requirement-------------------
9/12/2014 10:02:39 AM : Checking for Java Cryptography Extension...
9/12/2014 10:02:52 AM : Found required Java Cryptography Extension.
9/12/2014 10:02:52 AM : -------------------JCE Requirement-------------------
9/12/2014 10:02:52 AM : Checking for Java Cryptography Extension...
9/12/2014 10:02:55 AM : Found required Java Cryptography Extension.
9/12/2014 10:03:01 AM : -------------------Tomcat7 Configuration-------------------
9/12/2014 10:03:01 AM : Checking for Tomcat7 Windows Service
9/12/2014 10:03:01 AM : Installing Tomcat7 Windows Service...
9/12/2014 10:03:02 AM : Successfully created the Tomcat Windows Service.
9/12/2014 10:03:02 AM : Configuring the Tomcat7 Windows Service to start automatically...
9/12/2014 10:03:02 AM : Sucessfully configured the Tomcat7 Windows Service to start automatically.
9/12/2014 10:03:02 AM : Setting JSS' memory usage...
9/12/2014 10:03:02 AM : Successfully changed JSS' memory usage: min=256 max=1024
9/12/2014 10:03:02 AM : Moving and unpacking JSS Web App...
9/12/2014 10:03:02 AM : Starting Tomcat7 Windows Service...
9/12/2014 10:03:07 AM : Successfully started Tomcat service.
9/12/2014 10:03:12 AM : Error unpacking ROOT.WAR.

[nulischj]

Getting the same error today installing on a new 2012 R2 64-bit Server. getting stuck exactly where pwiggins is, Any solutions or workarounds?