File Vault Removal

[user-kUBTUwQZas]

Hello Nation,

I landed here because I am out of ideas and attempts for doing a thing.

I have a MacBook that was enrolled over Jamf against a user profile and after I removed the MDM for the device from JamfPro, re-imaged the mac, and created a fresh login on it. Every time I turn on the Mac it asks for the old/initial password to unlock the disk which I, unfortunately, don't have.
Is there a way to avoid this happening on this particular MacBook?

Also, please guide me if there are any steps to be followed either on the Client or on the MacBook physically, to avoid this happening on other machines as well?

Looking forward to having your valuable guidance.

Thank you.

[MikeF]

Sounds more like the previous user set up iCloud and activated find my Mac. Only way to stop this is not to let the users use find my Mac.

That user would have to sign into iCloud and delete that device. Which is sometimes hard to find old user. Or if you have the receipt you call apple enterprise support and they can help you. However they do require proof of ownership. If the Mac is in ABM they will some times take a scene shot of that for proof.