FIleVault issue

ajaysabastin
New Contributor

Hi ,

I am trying to encrypt the HDD through Jamf in policy and configuration profile but I am getting this error for the machines any suggestion please post 0ad499bfa2324a55a6864676d5e4f81d

3 REPLIES 3

Cayde-6
Release Candidate Programs Tester

You need to either logout/login which then prompts to enable FV2

ajaysabastin
New Contributor

Hi
Thanks for the update I have tried it but still the same issue is happing

This was the final troubling shooting I have done We have tested last week on FileVault 2 encryption, “Deferred enablement appears to be active for user”. Either local account or mobile account is giving this error This issue is not only in 10.15 its giving me the error in 10.14 and also in 10.13 I have tried the following steps but still not achieved the FileVault encryption 1.Tried terminal command sudo fdesetup disable and sudo fdesetup staus i was getting the error 2.Formated with a new OS and tried to created a new mobile account with has a secure token enabled but still getting the same error with new setup 3.We tried with Custom Plist file to address the Deferred enablement issue but nothing change. Attached the Pilist 4.Configured via Configuration Profile and getting an error “There was a problem enabling Filevault on your computer”. 5.Deployed via policy and FV2 is not triggered at login 6.checked the secure token for the user YES the secure token is present through a terminal command sysadminctl -secureTokenStatus Username 7.tried enabling the fileVault from manually but still found different errors in different machines “Unable to communicate the server “ and “There was a problem enabling Filevault on your computer please go to security and privacy for more details

thanks and regards
Ajay

ajaysabastin
New Contributor

hi

please find the error messages

28f6a23338d54818a584acca229b8e49

cab816733a6845bcbd3f0d690dd73e5c

7350c0d5a5b64840909fa7e070dd7b5d

538356e0410d44a5ab2f798c48ee3dc7

0ec6fcfdf18440a093074ae9043da95a