Final Cut Pro X 10.0.7 Error on Snow Leopard

[hermant]

Good Afternoon All,

I have been trying to package Final Cut Pro X for Snow Leopard and Mountain Lion. On Mountain Lion I download it from the app store and run composer before I run it. This works fine on Mountain Lion for a deployment. On Snow Leopard I do the same thing and it errors out after deployment. After I had run Composer I can open Final Cut and it runs fine on my packaging machine however on the package it doesn't. After the deployment to other machines I get the "Restoring the window layout" error. I have seen several discussion on how to fix this. They all have something to do with deleting some preference files.

exp: https://discussions.apple.com/thread/3166019?start=0&tstart=0
& http://support.apple.com/kb/TS4169 (has a pick of the screen it locks up on)

At this point none I have found works. Any help would be awesome. I am pulling my hair out to get it working on snow leopard.

[acdesigntech]

I simply download FCP X from the app store, then launch composer and rather than doing a capture, just drag FCP X from the applications folder onto the sidebar of Composer. It creates the path and then I just click build package. Done. Has worked like a charm for almost a year now.

Of course make sure to check the permissions in the package before building.

[hermant]

I tried this and it is still not working.

[donmontalvo]

This has been a sporatic issue for us for over a year. Apple supposedly fixed the issue with 10.0.2 but it's still lurking.

We've done tons of testing, even opened several Support tickets with Apple and they were unable to resolve.

No fix - no charge - the more tickets they get the more resources they put on getting the issue resolved once and for all.

Our final attempt was to manually rebuild a Mac (10.7 and 10.8 fully patched) and pull down FCPX from Apple App Store. Works fine for a few days or weeks - eventually the bug hits and the user is unable to launch FCPX.

There are some 3rd party utilities that proclaim to fix the problem, they do little more than delete the files for you (saving you a trip to SHIFT-COMMAND-G in Finder).

Apple won't fix this until they are hit with enough tickets that they feel our pain...

Don