Having issues creating a deployment for Acrobat Pro DC because we have named-user-licensing instead of serials.

Bansisingh
New Contributor

Hoping someone out there has run into this and can point in the right direction.

Long story short, we are creating an SCCM environment at my workplace and I'm trying to import all of our applications so they can be deployed from there. Current headache is Acrobat Pro DC. We have ~30 licensed users currently and they use named-user-licensing, so they just log into their Adobe account and they are all tied to my account as the admin.

Where I'm stuck is trying to tailor the install using the Adobe Customization Wizard. This thing worked like a charm for Acrobat Reader DC, but for Pro it requires a serial number. As far as I know, we do not have one and the tool will not allow me to grant an offline exception. I want an unattended installation so the user will have no interaction until the application is installed and then they launch it and log in with their Adobe account. All their tech support has been able to offer me is that I need to select the trial or subscription option from the install menu, but that option doesn't exist in the ACW tool, and I don't want the user to have to do anything during the installation.

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