Home Screen config profile not applying to Videos app

New Contributor

I've got a home screen config profile set up, and all apps are going into the appropriate folders except for Videos. I have applied a restriction to the Videos app and added my test device to the scope, and it goes away, then comes back when I remove my test device from the scope. Any idea why it won't follow the home screen config profile? All of this is done in separate config profiles with one payload each.


New Contributor

Hate to revive an old post but this issues seems to come back like Jason in Friday the 13th. Any thoughts from any experienced JAMFers?