Skip to main content
Solved

Installation of 'Mac Apps' stuck at 'in progress'


Forum|alt.badge.img+2

Hey all. 

Rather than having to install and update Jamf Connect manually through policies after the black screen scare on Sonoma, i've been trying to have it deploy and update automatically through Mac Apps. However i find it is stuck on 'in progress' and never gets past that stage. Has anyone experienced this? It seems scoped to the correct group, i have attached my configuration settings in case anything seems odd there. Many thanks.

Best answer by mfletch

Roscoe2k5 wrote:

Hey thanks for getting back. From the options in end user experience the only thing i can think would apply might be enable forced quit grace period or automatically open app after update. But it looks like it isn't getting deployed to machines in the first instance.


Looks like you need to use a Profile to update Jamf Connect.

 

https://learn.jamf.com/bundle/technical-paper-deploying-jamf-products-current/page/Jamf_Connect_Deployment_and_Updates.html#:~:text=In%20the%20Jamf%20Apps%20section,the%20Version%20pop%2Dup%20menu.

View original
Did this topic help you find an answer to your question?

4 replies

mfletch
Forum|alt.badge.img+8
  • Contributor
  • 36 replies
  • January 12, 2024

Do you have anything set in End User Experience? If not, I believe it will just sit waiting on the user to close out of the app before updating. 


mfletch
Forum|alt.badge.img+8
  • Contributor
  • 36 replies
  • January 12, 2024

Although I just noticed it's Jamf Connect.... not sure how quitting out of that will work, I'm use to dealing with mostly browsers for this kind of thing.


Forum|alt.badge.img+2
  • Author
  • New Contributor
  • 1 reply
  • January 12, 2024

Hey thanks for getting back. From the options in end user experience the only thing i can think would apply might be enable forced quit grace period or automatically open app after update. But it looks like it isn't getting deployed to machines in the first instance.


mfletch
Forum|alt.badge.img+8
  • Contributor
  • 36 replies
  • Answer
  • January 12, 2024
Roscoe2k5 wrote:

Hey thanks for getting back. From the options in end user experience the only thing i can think would apply might be enable forced quit grace period or automatically open app after update. But it looks like it isn't getting deployed to machines in the first instance.


Looks like you need to use a Profile to update Jamf Connect.

 

https://learn.jamf.com/bundle/technical-paper-deploying-jamf-products-current/page/Jamf_Connect_Deployment_and_Updates.html#:~:text=In%20the%20Jamf%20Apps%20section,the%20Version%20pop%2Dup%20menu.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings