Inventory & Smart Group Number Differences

ctangora
Contributor III

Anybody else ever see that their inventory searches and their smart group numbers are different sometimes? Did a screen shot of the inventory, setup smart group exactly the same and got the wrong # of computers in the smart group, but the right number in the inventory search.

I did a search as follows...

App Title: has : Microsoft Word.app
AND App V : is not : 14.3.2
AND App V : like : 14.3.2
OR App Title: has : Microsoft Word.app
AND App V : like 14.2
OR App V : like 14.1

Inventory shows the right number, Smart Groups show the wrong numbers.

3 REPLIES 3

ctangora
Contributor III

FYI - I changed the logic to get the right number, but still wondering why it didn't work. Adding in the logic that worked here for prosperity.

App Title : has : Microsoft Word.app
AND App Version : like : 14.
AND App Version : not like : 14.0
AND App Version : is not : 14.3.2

PeterClarke
Contributor II

You need to think out the logic.
Both of the above are incorrect, the first one more so.

You need something like:

App Title has Microsoft Word.app
AND app version like 14. ( So we are not counting any Office 2008 copies..! )
AND app version is not 14.3.2

That would gather all versions of Word Vn 14.x, which are NOT Vn 14.3.2

You would need to modify the test, depending on what you are looking for.

For Instance

App Title has Microsoft Word.app
and App Version is 14.3.1

-- To find just Vn 14.3.1 copies..

Chris_Hafner
Valued Contributor II

This is why I go for the overkill rout. Create a licenses software template for every single version you have and use those. There is NEVER any ambiguity!