+3I have seen this topic a few times on the forums but never a resolution.
We have an issue where when we erase an iPad the apps the previous student had installed reinstall themselves. These apps are just "Make available in Self Service". We have very few that install automatically.
We have tried various methods,, changing Year of Graduation in User and Location or Department temporarily... It doesn't always happen and the fixes don'y always resolve it.
Wondering if anyone has resolved this yet.
Are the apps deployed at the device level? Based on what critierion? Are you deleting the iPad record after it is erased?
+10@GPS-IT We have seen that happen as well. The only way to fully clear that from happening is to delete the Jamf record before it gets enrolled again.
+16We see the same issue here and it's very unfortunate especially with a really big rollout. We really try to avoid push installation of big apps to limit the load on the Wifi but then we see hundreds of iPads that have GarageBand installed only because the previous owner had also GarageBand installed.
Our workaround for now is a smart Group "Last Enrollment: less then 1 day ago" that we add as a Scope Exclusion with Apps like Garageband. Disadvantage: the users can't see GarageBand in Self Service the first 24 hours after enrollment.
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