iOS Device Based App Assignments keeps sending install command

murph
New Contributor III

I thought I would brave the world of iOS 9.3.x and JSS 9.9x iOS Device Based App Assignments again after a failed attempt to do this last fall (which in the process uncovered a couple of product defects at the time).

I'm not sure if trying to deploy apps in this approach, but our server has become less responsive with MySQL showing "running" and "stopped" constantly in the OS X MySQL preference pane when the less responsiveness occurs.

We've had to turn off Apple EDU Support in order to be able to even log back into our server (it's own bug that with it enabled brings down the server) but I'm wondering if the two are related somehow?

However, I've looked through a few devices and now I'm noticing that the JSS is sending out the install app command for Google Drive a few times over the last couple of days. It does end up being in the complete command history. I have probably 300 devices that Google Drive is scoped to.

Our JSS is set to autoupdate the apps at 4am.

I'm wondering if the JSS isn't capturing the version number correctly and therefore trying to install the update over and over?

Installed App List Today at 11:04 AM
Managed App Configuration Today at 10:59 AM
Profile List Today at 10:58 AM
Install App - Google Drive Today at 10:58 AM
Update Inventory Today at 9:37 AM
DeviceInformation Today at 7:40 AM
Installed App List Yesterday at 2:34 PM
Managed App Configuration Yesterday at 2:32 PM
Profile List Yesterday at 2:32 PM
Install App - Google Drive Yesterday at 2:32 PM
Installed App List Yesterday at 2:32 PM
Managed App Configuration Yesterday at 2:30 PM
Profile List Yesterday at 2:30 PM
Install App - Dictionary for Kids, with Pictures; Images & Pronunciation Yesterday at 2:30 PM
Update Inventory Yesterday at 2:29 PM
Installed App List Yesterday at 2:09 PM
Managed App Configuration Yesterday at 2:05 PM
Profile List Yesterday at 2:05 PM
Install App - Dictionary for Kids, with Pictures; Images & Pronunciation Yesterday at 2:05 PM
Installed App List Yesterday at 2:04 PM
Managed App Configuration Yesterday at 2:00 PM
Profile List Yesterday at 2:00 PM
Install App - Dictionary for Kids, with Pictures; Images & Pronunciation Yesterday at 2:00 PM
Installed App List Yesterday at 1:59 PM
Managed App Configuration Yesterday at 1:56 PM
Profile List Yesterday at 1:56 PM
Install App - Google Drive Yesterday at 1:56 PM
Installed App List Yesterday at 10:00 AM
Managed App Configuration Yesterday at 9:57 AM
Profile List Yesterday at 9:57 AM
Install App - Google Drive Yesterday at 9:57 AM
Managed App Configuration Yesterday at 9:56 AM
Profile List Yesterday at 9:56 AM
Install App - Dictionary for Kids, with Pictures; Images & Pronunciation Yesterday at 9:56 AM
Installed App List Yesterday at 9:20 AM
Managed App Configuration Yesterday at 9:17 AM
Profile List Yesterday at 9:17 AM
Install App - Google Drive Yesterday at 9:17 AM
DeviceInformation Yesterday at 7:40 AM
Installed App List Yesterday at 4:05 AM
Managed App Configuration Yesterday at 4:01 AM
Profile List Yesterday at 4:01 AM
Install App - Educreations Interactive Whiteboard Yesterday at 4:00 AM
Update Inventory 04/12/2016 at 2:25 PM
DeviceInformation 04/12/2016 at 7:41 AM
Installed App List 04/12/2016 at 4:05 AM
Managed App Configuration 04/12/2016 at 4:01 AM
Managed App Configuration 04/12/2016 at 4:01 AM
Profile List 04/12/2016 at 4:01 AM
Install App - Google Drive 04/12/2016 at 4:01 AM
Install App - Notability 04/12/2016 at 4:01 AM

2 REPLIES 2

etbragg
New Contributor

I'm having the same issue. Have you narrowed down the issue?

mahughe
Contributor

JSS version and JSS infrastructure?