Posted on 04-16-2015 01:13 PM
We have our mobile inventory collection set to daily. Can someone tell me if inventory is collected on an iPad even when the screen is off or does it wait for a user to begin using the device?
I'm wanting to see if there is a way to look at inventory to gauge how often the iPads in our inventory are being used. I currently have some in inventory that haven't updated in a few months and I don't know if it's from the devices being plugged in and simply not being used or if they have dead batteries or were wiped.
Posted on 04-16-2015 01:37 PM
If its connected to the internet it will report back, if not it won't. It could be disconnected from wi-fi, it could be off, it could have been wiped.
Posted on 04-17-2015 05:49 AM
It's also possible for the enrollment to get screwed up. I have a couple hundred iPads that refuse to inventory themselves.
It seems that updating them from iOS 7-something to 8 fixed the problem in many cases.