iPad Not taking name from self enrollment.

mike_blank
New Contributor

I have rolled out 25 new iPads. 24 of them worked fine and 1 would not so I self enrolled it. It has taken all settings but the name change. Any ideas?

3 REPLIES 3

joshuasee
Contributor III

Being able to set the name is available on supervised devices in iOS. Using self enrollment means the device is managed, not supervised, so the JSS can't set the name.

mike_blank
New Contributor

If i set the name manually on the iPad will it change in Jamf?

joshuasee
Contributor III

Yes, manually set the name on the device, then leave it plugged in within reach of WiFi and request an inventory update on the JSS.